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Fujitsu Introduces Financial Service Solutions, Enables a Confident Digital Transformation in Indonesian Financial Services Sector

Jakarta, INDONESIA, Desember 07, 2016 – Fujitsu announces it is introducing solutions to support financial services providers face today's challenging times. With tightened regulation, increased competition and rapidly changing customer demand, these solutions are vital new ways to improve customer experience, increase efficiencies, reduce cost, and build trust in order to remain competitive in the swiftly changing market and industry.
As a global leading provider of IT services and solutions, Fujitsu helps business shape the competitive edge to thrive in the hyper-connected financial services world by empowering business, connecting infrastructure and harnessing information, to enable them to streamline their operations with end-to-end digitalization. In light of this, today at a media event held in Jakarta, Fujitsu introduced solutions for financial service sector, a new digital approach to the heart of the financial service business that will help organizations in Indonesia take advantage of today’s key digital capabilities such as Big Data analytics, enterprise mobility, and the Internet of Things to keep ahead in the competition.
Today’s financial services providers have to be aware of technology innovation in the digital era. With rapid waves of digital technology, such an awareness changes perspectives on IT -- digital technology will not only reduce cost and increase process efficiencies but can also be integrated into products, services and the heart of company’s business processes. As a result, it can impact top line business to drive more revenue, profit, and better customer satisfaction. Fujitsu understands the importance of changing a company's point of view in order to adapt to the latest Digital Technology and to achieve Digital Transformation in the process.
In a hyper-connected financial services world, the digital success of organizations can be a game of chance. A report commissioned by Fujitsu¹ reveals that over half of financial business leaders surveyed agree that digital transformation is critical to their future success and believe their organizations lack the skills to implement digital projects – with many companies failing to provide a clear strategy for reaching this goal, and the majority still seeing the whole digitalization process as a gamble. However, 77 percent reveal there is an appetite to move faster towards digital adoption driven by promises of more efficient processes and increased revenue.
Achmad S. Softwan, Country Manager at Fujitsu Indonesia said, “Financial institutions are seeking to enhance the value of the role they play as indispensable partners in the economic activities and the everyday lives of their customers. To that end, they are stepping up efforts to create new value for their customers and to provide innovative services to attract new business, all while maintaining the safe and trustworthy financial services. This demands a digital transformation within their organizations that is critical to deal with the proliferation of today’s digital key capabilities, such as Big Data Analytics, IoT, and Enterprise Mobility.”
¹ Fujitsu. Fujitsu commissioned survey: Walking the digital tightrope. 2016.
To unfold opportunities with digital business, Fujitsu introduces financial service solutions that run on Fujitsu’s digital business platform, comprising the main solutions that includes – Business Intelligent, Customer Relationship Management, accounting, and Human Resource Management System solutions – and together with the horizontal solutions, from workflow, mobile platform, managed file transfer, document management, to fleet management solutions.
Main and Horizontal Solution

Main Solutions:

  1. Fujitsu Business Intelligent (BI) is a decision-support system using big data & analytics technologies, applications and practices to collect crucial business data and key performance indicators, analyze the present business situation, reveal alternative courses of action, and project possible future outcomes. The Fujitsu BI services allow organizations to fully understand its business data, recognize the big-picture perspective of the changing business situation, and pilot your enterprise to a successful future. The value of a BI system comes from the information that is extracted from your enterprise resource planning and supply chain management systems.
  2. Fujitsu Customer Relationship Management (CRM) System, a straight-through processing (STP) that flexibly gathers, tabulates, and shares a wide range of information, and in this way supports customers' business across all areas, from customer service and marketing to customer management and information gathering across multiple sites. It can manage multiple operations and business expansion without needing for programming. The process of changing the screen layout is easy, allowing business to flexibly respond to changes in operations.
  3. Core Finance System by Fujitsu helps systemizing end to end process of financing business that could cover several types of financing area such as Leasing, Consumer Finance and Factoring. This system also comply with PSAK – Indonesia Accounting Standard and support current OJK Reporting. Equipped with Finance & Accounting Module, the system is capable to generate automated journal entry for each process and also include functions to manage accounting entries to process Financial Report which improves the efficiency of accounting tasks that were previously done manually. Beside that, the system also been complemented by supporting modules that could help Financing Company managing about surrounding business environment such as fixed asset, insurance, funding and inventory. This also has greatly reduced the burden on employee‘s task by enabling them to automate their business process to maintain efficiency.
  4. Human Resource Management System (HRMS) built by Fujitsu is an integrity-driven and trusted Human Resource (HR) solution that processes at the intersection between human resource management (HRM) and information technology. It merges HRM as a discipline and in particular its basic HR activities and processes with the information technology field, whereas the programming of data processing systems.
Surrounding solutions:

Fujitsu also offers horizontal solutions to help build connectivity specifically adopted for financial service institutions, comprising workflow, mobile platform, managed file transfer, document management, to fleet management solutions.

Achmad S. Softwan, President Director at Fujitsu Indonesia in his closing remark said, “Digital transformation therefore is not technology innovation, but changing the way businesses create value for customers. It changes how people work. It transforms organizations, operational process, and customer relationships. At Fujitsu, we support customers from the financial services industry on their journey to digital. From increasing efficiency and profitability; through improving customer engagement and enabling new business models; we help them to realize their digital ambitions, and respond effectively to increasing demands from their financial service business, their customers and the market. Fujitsu understands that in order to be truly digital, industry must transform their business inside and out; empowering employees and winning customers with superior digital experiences or risk being forgotten.”

About Fujitsu

Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions and services. Approximately 156,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.7 trillion yen (US$41 billion) for the fiscal year ended March 31, 2016. For more information, please see

About Fujitsu Indonesia

PT. Fujitsu Indonesia was established in 1995 by the name of PT Fujitsu Systems Indonesia. Headquartered in Jakarta with service points in big cities such as Jakarta, Surabaya and more 75 authorize service providers across Indonesia. Fujitsu Indonesia has a vision to be a leading customer-focused Information and Communication Technology (ICT) solutions provider in Indonesia. Fujitsu offers one-stop end-to-end solutions, covering from high-quality PCs to mission-critical Servers, business and manufacturing applications and ICT infrastructure. Customer portfolio of Fujitsu Indonesia spans across various industries and segments such as government, manufacturing, retail, oil & gas as well as telecommunication, including the largest telecommunication and manufacturing companies in Indonesia. Certified ISO 9001:2008, PT. Fujitsu Indonesia implement a quality management system registered to the international standards within the scope of IT solutions and services, and to encourage the adoption of a process approach to improve customer satisfaction. For more information, please visit:

Kontak Media

Raras Kania
Manager Marketing, Fujitsu Indonesia

Phone: Phone: (62) 21 570 9330
E-mail: E-mail:


Bambang Moegono
Senior Consultant

Phone: Phone: (62) 817 807 167
E-mail: E-mail:

Date: 07 Desember, 2016
City: Jakarta, INDONESIA