Mitchells & Butlers Improves Data Centers and Networks with Fujitsu

The customer

Mitchells & and Butlers is the UK’s leading restaurant and pub operator with 1,600 sites, including well-known brands such as Harvester, Toby Carvery, Browns, O’Neill’s and All Bar One. It employs 38,000 people and has annual sales of close to £2 billion.

Mitchells & Butlers is committed to delivering great service, quality and value for money for their guests. The scale of their operation is enormous – serving 130 million meals and 430 million drinks per annum.

The challenge

Mitchells & Butlers wanted to deploy a flexible solution that would help drive efficiencies in both internal back-office functions and guest-facing services, as well as create a platform to develop new guest-focused services.

The solution

Mitchells & Butlers partnered with Fujitsu to deploy a superfast broadband network to the company’s 1,600 businesses while also migrating old and inefficient applications to a new, virtualised data centre environment.

The benefit

• The cloud technology’s flexibility and agility enables the company to design and trial new applications in weeks rather than months 
• With the introduction of the new 24MB broadband service, all 1,600 Mitchells & Butlers pubs can introduce new services to guests, such as free Wi-Fi and local promotions
• Mitchells & Butlers’ core business applications now run at least 10% faster than their predecessors while back-end and warehouse applications are performing between 20 and 30% better
• Greater service availability, which is consistently higher than defined service levels, means fewer interruptions to the business, less staff downtime and happier guests