Fujitsu maintained service level agreements against a 19% surge in customer requests for support
Incoming call volumes to Fujitsu’s eight Global Delivery Centers rose by an average of 19.29% month-on-month between February and March 2020.
Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Approximately 130,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE:6702) reported consolidated revenues of 3.9 trillion yen (US$35 billion) for the fiscal year ended March 31, 2020. For more information, please see www.fujitsu.com.
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Date: 20 August, 2020
Company: Fujitsu Limited