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Fujitsu Offers Global Availability of Interstage Business Process Manager Analytics V12

Latest edition of business process discovery, monitoring and analysis software contributes to improved operations with intelligence offered by visualization of end-to-end business process

Fujitsu Limited

Tokyo, December 15, 2011

Fujitsu today announced the immediate, worldwide availability of Interstage Business Process Manager Analytics V12, the latest edition of its business process discovery, monitoring and analysis software.

This product includes Business Process Discovery, Fujitsu's proprietary technology for automatically generating process flowcharts using business system logs, without impacting any production systems. This results in accurate visualizations of business processes with no need to conduct on-site inspections. The resulting flowcharts of business processes can be used to easily analyze such issues as processing times and processing routes.

Encompassing every business process in a company, this software can apply to those processes that have traditionally been difficult to monitor and easy to overlook—such as sales management, production management, customer-facing processes, and internal accounting. That makes it easy for users to get an accurate, quantitative view of a company's status and trouble-spots, to identify problems, and to make improvements efficiently. In addition, the software is easy to deploy using Fujitsu's own Smart Setup, which is based on Fujitsu's Smart Software Technology(1).

In today's difficult business environment, companies are constantly transforming their business models and ICT systems along with their business processes. They also document and analyze so that they can improve inefficient processes. Until now, this has required considerable manpower to conduct on-site inspections.

Interstage Business Process Manager Analytics automatically generates business process flowcharts based on system logs and data, so that managers can literally get a clearer picture of the state of their business processes.

Business Process Discovery that makes this possible is used by Fujitsu's Field Innovators(2) as well as by affiliated companies in their business consulting services. To date, it has been used at more than 70 global companies. Gartner(3) has cited Automated Business Process Discovery as a highly beneficial technology in the field of business process management.

In addition to its use in-house at Fujitsu as a tool for monitoring and analyzing business systems, Interstage Business Process Manager Analytics is also being made available worldwide through an OEM agreement with CA Technologies.

"Through the alliance of Fujitsu and CA Technologies, both companies have been offering Interstage Business Process Manager Analytics and CA APM to help customers improve agility by providing broad and deep insight into the performance of business processes, services, applications and transactions, and the quality of the end user experience," said Mike Sargent, general manager, Service Assurance, CA Technologies. "We welcome the release of Interstage Business Process Manager Analytics V12, which enhances its process discovery capabilities and provides enriched customer insight into IT environments. This new version is designed to enable customers to address critical IT and business management challenges, including quality service delivery and end-user experience management."

Product Features

1. Automatically generates flowcharts to fully and accurately visualize business processes

Business Process Discovery uses the logs from business systems and database data to automatically generate flowcharts of business processes. Even when systems straddle multiple business operations, or in situations that have required human mediation between systems, the system logs and data can be captured, collated, and expressed using Business Process Discovery (patent pending).

The result is a flow of operations that can be visualized without the labor of physically inspecting a site. This is generated based on logs and data, so it avoids any preconceptions or subjectivity that a human inspector might impose, producing a flowchart that is accurate and without omissions.

In the flowchart, the path identified as the core process (or main route) is shown with a bold line. The number of iterations over each path and the average process lead time are shown, making visible at a glance the state of a process. This means it is easy to spot processes that are running inefficiently or erratically.

2. Easy-to-use analysis tools speed identification of problem areas in business processes

Flowcharts can be used for business analysis, and simply by checking menu items and moving sliders with a mouse, users can focus on specific processes and view a wide range of metrics, such as process frequency, process lead time averages and deviations by type, and number of steps per path. This information takes just a few clicks of a mouse to discover, enabling people without specialized training to obtain sophisticated process analysis. It is also possible to objectively identify problem areas in a business.

The result is an easy-to-operate graphical user interface that is grounded in the process discovery and analytical methodologies Fujitsu has developed through its global activities.

3. Quantifies the effects of business-process improvements

Not only does this software make it easy to identify problem areas in a business process, but because it continually monitors the underlying data, it can quantify the effects of improvements. Users can select the points on the flowchart they wish to monitor and set alert notifications for when threshold values are crossed.

This product integrates the tasks of monitoring status of business processes, analyzing that data, finding improvements, and assessing the effects of those improvements. These can all be performed within a company's own IT Systems department, so there is no need to contract the work out to consultants or allow valuable system data outside company walls, where it would risk compromising information security.

The Smart Setup, based on Fujitsu's proprietary Smart Software Technology, automatically optimizes network settings needed for deployment and memory allocation, simplifying the deployment process and getting customers up and running quickly.

Standard Pricing and Availability

Standard Pricing and Availability
Product name Standard price (excl tax) Shipment
Interstage Business Process Manager Analytics V12 (per-processor license) JPY 3 million 26 Jan 2012

Operating Environment

Operating Environment
Product name Operating system
Interstage Business Process Manager Analytics V12 Microsoft Windows Server 2008
Microsoft Windows Server 2003
Red Hat Enterprise Linux 6
Red Hat Enterprise Linux 5

  • [1] Smart Software Technology:

    Fujitsu's proprietary technology that evaluates its own hardware and software environment and optimizes for greater simplicity and peace of mind.

  • [2] Field Innovator

    Fujitsu's team of professionals who visualize problems of customers' businesses from the point of view of people, process and ICT. They work closely with customers aggregating on-site knowledge and increasing benefits of ICT for continuous improvements.

  • [3] Gartner

    "Hype Cycle for Business Process Management, 2011" John Dixon and Teresa Jones, July 25, 2011, published by Gartner.Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Fujitsu

Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Over 170,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE:6702) reported consolidated revenues of 4.5 trillion yen (US$55 billion) for the fiscal year ended March 31, 2011. For more information, please see

Press Contacts

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Company:Fujitsu Limited

All other company or product names mentioned herein are trademarks or registered trademarks of their respective owners. Information provided in this press release is accurate at time of publication and is subject to change without advance notice.

This press release has been revised as of December 17, 2018.

Date: 15 December, 2011
City: Tokyo
Company: Fujitsu Limited, , , , , , , , , ,