Copenhagen Goes for Invia’s eDoc

Helsinki, May 28, 2003

The Municipality of Copenhagen has just signed a contract with Fujitsu Invia for the delivery of an electronic administration and document management system. The purpose of the system, called eDoc, is to contribute towards giving Copenhagen residents faster service, rationalising administrative routines and giving employees more flexible working hours and workplaces.

According to Jens Kramer Mikkelsen, Lord Mayor of the Municipal of Copenhagen this marks a new, important step towards digitalising the administration of the Municipality of Copenhagen.

"We have just signed a contract with Fujitsu Invia on the delivery of eDoc, a Danish-developed EDM system from Fujitsu Invia. This system enables us to manage administrative routines and documents electronically. Initially, 1200 users will benefit from the system. Eventually, it will be used throughout the municipality."

The system enables Copenhagen's residents, companies and others to look forward to an even higher level of service and quality in the administrative procedures. The system aims to support faster administrative processing because municipal employees will be able to search for and process documents right on their PCs. They won't have to wait for the physical case files containing the documents to be manually retrieved by a file clerk and then work their way up and through the organisation, as they did in the past. This will especially facilitate administrative routines for the municipality's several hundred local institutions. The system will give employees more opportunities to share their knowledge. They will experience greater flexibility because they will have a much greater opportunity to work independently of time and place, as a greater share of the paperwork can be done electronically. The system also underpins the option for employees to work at home and still be able to access relevant documents and information by way of the PC workplace.

The new system will be implemented over the next year or so and is expected to be put into use in the spring of 2004.