Fujitsu had the knowledge and experience that we needed for our digitization and was an excellent partner in every way.

Jorge Sánchez Fernández, Exponential Technologies Manager, Pelayo Mutua de Seguros
Download Full Case Study PDF

Pelayo Mutua de Seguros

Digitization streamlines efficiency

Customer

Pelayo Mutua de Seguros was founded in 1933 when a group of industrialists formed a company called the Madrid Rental Car Mutual. During the first year, 86 vehicles were insured and since then the business has grown into a group of insurance companies with 1,115 employees and 301 offices throughout Spain.

Challenge

Implement a more flexible architecture that will support innovation and change. Improve document management and introduce digitization to streamline customer service.

Solution

  • Undertook an ambitious digital transformation project 
  • Improved CRM, DMS, and document mapping 
  • Introduced electronic signatures for a quicker service

Outcomes

  • Opens up new business expansion perspectives 
  • Speeds up client negotiations and improves customer satisfaction 
  • Ensures compliance and security of insurance documents

Download Full Case Study PDF

Top of Page