Managed Maintenance

Technician holding a tablet walking between rows of server racks in a data center with digital blue light effects

In an increasingly complex IT world, companies are facing rising costs, fragmented services, and a growing shortage of skilled IT professionals.

Managed Maintenance from Fujitsu provides you with a single point of contact, clear processes, and transparent cost models – ensuring your infrastructure remains stable, efficient, and predictable.

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1. Overcoming the skills shortage

IT teams are overloaded while positions remain unfilled – proactive maintenance and fast response times ensure your IT operations remain ready, even without internal staff. Fujitsu takes responsibility – with fixed SLAs, a global expert network, and reliable support.

“Stable IT despite the skills shortage” – demonstrates how proactive services prevent downtime

Download brochure: Skills Shortage

2. Transparent & optimized IT costs

Outdated contracts and fragmented services lead to unnecessary expenses. Our Managed Maintenance consolidates maintenance chains, creates unified billing, minimizes hidden costs, and ensures full cost control.

“Stabilize IT costs and avoid unnecessary expenses” – detailed savings potential & opportunities

Download brochure: Cost Transparency

3. Untangling heterogeneous IT landscapes

Many providers, unclear responsibilities – we deliver a single point of contact, standardize processes, and eliminate complexity in multivendor environments.

“Simplify IT structure” – practical recommendations for heterogeneous environments

Download brochure: Heterogeneous IT Landscapes

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Your Benefits at a Glance

  • Single Point of Contact & Global Support (24/7) – clear responsibility, immediate assistance
  • Cost Transparency & Optimized Spending – unified service billing, no hidden costs
  • Maximum Stability & Efficiency – proactive maintenance, standardized SLAs, real-time reporting
  • IT Team Relief – Fujitsu takes over administration, coordination, and support

Want more reasons for Managed Maintenance?

10 good Reasons for Managed Maintenance
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What Managed Maintenance Delivers

Consolidation & Service Coordination

All maintenance contracts and vendor SLAs are consolidated; centralized management ensures maximum transparency and efficiency

Proactive Monitoring & Maintenance

Real-time monitoring, predictive analytics, and intelligent tools identify potential issues before they occur

Global & Cross-Border Service

No matter where your systems are located – Fujitsu guarantees fast on-site response worldwide, in the local language, and in compliance with global standards.

Transparent Reports & Self-Service Package

Standardized reports and a self-service portal provide full transparency on maintenance, SLAs, and costs.

We Are Broadly Positioned

Technology Partners
Maintenance
Vendors

Your Challenges – Our Solution

Managed Maintenance: Efficient IT Despite Skills Shortages & Increasing Complexity

Lack of IT specialists, growing system diversity, rising costs – how can companies ensure availability and efficiency? At the Fsas Technologies Summit in early July 2025, Tiberius Schinder demonstrated how Managed Maintenance can relieve IT teams and create stability. See for yourself and watch the presentation!

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Professional and Technological: Mastering the Generational Shift

Many companies are currently facing a double generational shift: On the one hand, they must replace the retiring Baby Boomers – a challenging task in times of skills shortages. On the other hand, they must modernize their technology and infrastructure through new, dynamic, and flexible models.

Read more on the blog (in German)

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IT Cost Transparency through Managed Maintenance: Increase Efficiency and Optimize Spending

In today’s business world, companies increasingly depend on a transparent and efficiently managed IT infrastructure. However, in many organizations, the precise breakdown of IT costs remains a challenge. Dispersed service contracts, different providers, and complex billing models make it difficult to keep an overview – and often lead to unnecessary expenses.

Read more on the blog (in German)