We see it too...

...the avoidable inefficiency of poor processes, the complexity of disjointed systems,
your customers and workforce demanding things better, faster, easier...

We're here to help. With our experience, expertise, and vision, you can get the best out of
ServiceNow creating the great experiences your customers and employees demand.

We make the complex simple.

Maximise what’s possible

Fujitsu and ServiceNow help you to confidently deliver the right experiences for your employees and customers.

We offer a full range of services designed to help you get more value from your investment in ServiceNow. Whether digitizing business processes, transforming how you do business with your customers, or simply assisting you to manage the ever-changing Now Platform, we can help. Our customers’ interests come first and by combining Fujitsu’s heritage of trust and our proven experience across the globe, we can unravel the complexities of ServiceNow to deliver lasting, impactful change across your organization.

Read how we turn vision into value

Maximise what’s possible

The full service – at every step

From complex processes to effortless experiences

Knowing how to create great experiences comes from true experience.
Fujitsu delivers excellent customer service across the globe, and we can help you do the same.

IT Workflows

Create great experiences; connect, simplify, and automate access to knowledge, services, and support for your employees.

Read more

Employee Workflows

Unlock productivity with workflows that give your people what they need when the need it.

See how

Customer Workflows

Uplift your customers’ satisfaction using insights and automation to manage their asks quickly and efficiently.

Find out more

Creating and nurturing a digital culture

Culture can be a barrier to transformation, or a catalyst. Explore some of the key traits of a digital culture in our blog.


How to make onboarding beautiful

How do you make the right first impression, even remotely? Discover why there’s a great workflow behind great digital onboarding.

FUJITSU Work Life Shift

How we balance work and life has well and truly shifted. Now's the time to free your people. So, they can work the way that suits them best and focus on creating real value for your organization.

Visit FUJITSU Work Life Shift

Eliminate language barriers in ServiceNow

Translator Bot eliminates language barriers in ServiceNow by providing a seamless integration between the ServiceNow platform and third-party translation services.

Key features

Conversation translation

End-users and support representatives can read and reply to records in their native languages, reducing barriers to adoption and improving the way in which teams can collaborate. Conversation translation is part of Translator Bot's core functionality and can be applied to all forms across your ServiceNow platform.

Notification translation

Administrators get the ability to use different methods to either pre-translate notifications or do live translations dependent on users' preferred languages, and process owners preferences.

Knowledge translation

Knowledge articles can be submitted in the contributor's native language, and then shared across a multilingual organization where users can consume the content in their preferred language. Enabling a true global knowledge management organization.

Platform translation

Applications and modules across the entire ServiceNow platform can easily be translated into as many languages as required, saving time and cost on individual translation projects.


The no-code interface allows administrators to easily select the tables and fields to translate, which translated languages they want to make available, and whether logs should be enabled. Translator Bot's reporting module provides insights on the UX-experience and the load of translations being consumed through the translation service. Translator Bot gives administrators the option to control, audit and track information which has been sent to external parties, including when and by which users.


Find out how Translator Bot can support your organization.


All together now

Optimum obsessives. Inveterate integrators. Devotees of value. We work with like-minded organizations to get the best from ServiceNow and create experiences that motivate employees and delight customers.

To learn more about what we can offer, read our brochure.

Download brochure