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Fujitsu and Blue Prism Unlock Transformational Benefits of RPA for Enterprise Customers

News facts:

  • Collaboration between Fujitsu and Blue Prism brings enterprise cutomers the transformational benefits of Robotic Process Automation (RPA): Reduced costs, increased operational efficiencies and improved service quality
  • New global reseller agreement combines Blue Prism’s reliable and scalable RPA platform with Fujitsu’s top-tier global-scale systems integration capabilities and advanced AI technologies
  • Fujitsu to resell Blue Prism software immediately in Europe, with plans for gradual global roll-out
November 21, 2018
Fujitsu is providing enterprises with easier access to the transformational benefits of Robotic Process Automation (RPA), thanks to a new alliance with Blue Prism. Fujitsu will support customers’ RPA implementations by applying its RPA-as-a-Service, AI, cloud services and other cutting-edge technologies to Blue Prism’s market-leading¹ RPA software.

RPA refers to the advanced technologies that can be programmed to perform tasks that previously required human intervention. Also known as smart automation or intelligent automation, it comprises a variety of fast and unobtrusive software robot technologies that are deployed to automate many day-to-day business processes. It enables businesses to save money and increase efficiency by unburdening employees from monotonous, repetitive tasks, while at the same time helping to enhance customer satisfaction by avoiding delays and human error, leveraging best of breed solutions within a proven methodology.

Fujitsu enables customers to reap the benefits of RPA via a, flexible pay-as-you-go “as-a-service” approach. This strenghtened relationship expands Fujitsu’s offering by establishing a common framework with Blue Prism for the planning, implementation and operation of customer projects through its technical RPA experts based in Fujitsu’s Global Delivery Centers (GDCs). The Fujitsu GDCs have engaged experienced and certified Blue Prism architects, project managers and developers who are already supporting customer engagements of all sizes and levels of complexity.

Additionally, Fujitsu has extensive experience with AI deployments and is working with Blue Prism to help develop AI-based solutions to customer challenges using the Blue Prism RPA platform. The solutions comprise a range of capabilities from intelligent chatbots to optical character recognition. The collaboration will also see Fujitsu develop a cloud-based Blue Prism service, to offer customers additional flexibility in terms of service delivery.

Jan Bache, Head of the RPA Center of Excellence2 at Fujitsu EMEIA, says: “Leading analyst house Gartner describes RPA as gamechanger thanks to its reasonable costs compared to full-time employees and its ability to work 24/7/365, with no human errors if programmed correctly. By deepening our relationship with Blue Prism we are giving our large enterprise customers access to a highly scalable and stable platform that reliably delivers the cost, efficiency and service quality benefits of RPA.

Martin Flood, Blue Prism’s Chief Revenue Officer comments: “Establishing even stronger links with Fujitsu advances our abilities to deliver the benefits of our market-leading RPA software to enterprise customers who are seeking transformational change. Fujitsu provides a unique combination of global-scale systems integration capabilities alongside powerful intellectual property in advanced technologies such as AI, which complement and enhance Blue Prism’s advanced intelligent automation capabilities.”

Notes to editors

The new global reseller agreement enables Fujitsu to resell Blue Prism software in Europe with immediate effect, with plans for a gradual global roll-out. Fujitsu is currently using Blue Prism internally in the UK, to deliver a reduction in the time taken to create new users of the Fujitsu Digital Workplace Service solution, to harmonize end user services, service desk and technical maintenance functions. Consequently, Fujitsu already has a team of certified Blue Prism practitioners, and plans to train and certify further resources in 2019.

1 With a proven record of delivering large-scale enterprise automation systems around the world, Blue Prism has become a preferred RPA provider for organizations whose digital transformation agendas target radical improvements in productivity and quality of service. Billions of transactions and hundreds of millions of hours of work are executed on Blue Prism robots for renowned companies. Blue Prism was named one of MIT Tech Review’s 50 Smartest Companies for 2017, as well as being the winner of the 2017 UK Tech awards. The company has also been recognized by Everest Research as an RPA market leader in their PEAK Matrix Assessment report in 2018.
2 Fujitsu’s European Center of Excellence (CoE) for RPA is managed from Fujitsu offices in Copenhagen, Denmark. The RPA CoE spearheads the development of new services to accurately handle repetitive tasks, identify and resolve hidden process bottlenecks, and optimize processes, helping Fujitsu customers to accelerate their digital transformation by leveraging robotic automation to perform everyday administrative tasks in areas such as customer support, human resources and accounting.

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Date: 21 November, 2018