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Fujitsu Helps Hydro Achieve a Strong ICT Basis for High Quality Infrastructure Services

News facts:
  • Hydro renews global ICT services contract with Fujitsu through to June 2019
  • Fujitsu delivers new cloud-based infrastructure services to Hydro to achieve continuous improvement of services and enable business flexibility
October 24, 2014
Fujitsu today announces its re-selection by Hydro, one of the world’s leading integrated aluminium companies, to develop and deliver a next-generation ICT landscape of outsourced infrastructure systems and services. This will enable Hydro to continuously improve its business performance while at the same time maintaining its reputation for industry-leading innovation and sustainability.

As part of the agreement, which extends the original contract that was signed in 2010, Fujitsu will provide end-to-end ICT services both on-site and remotely across all Hydro’s business areas, covering server hosting and administration, PC, LAN, storage systems, 24/7 multilingual service desks, application hosting and collaboration systems. Hydro’s main objectives are: to increase quality and flexibility of ICT infrastructure services by utilizing standardized Fujitsu solutions, to continuously improve ICT infrastructure services and to proactively develop new ICT services.

With activities in more than 50 countries on all continents, the Norway-headquartered Hydro is a global aluminium company with production, sales and trading activities throughout the value chain1, from bauxite, alumina and energy generation, to the production of primary aluminium and rolled products, as well as recycling.

Hydro has chosen to partner with Fujitsu, because it shares Fujitsu’s view that the future of the workplace is about providing a seamless, reliable, productive user experience with ease-of-use, flexibility and built-in choice, regardless of the user’s devices or location, as outlined in the Fujitsu Technology and Service Vision. Fujitsu offers global customers such as Hydro a mixed delivery model providing the optimal combination of on-site and state-of-the-art Global Delivery Centers to address customers’ specific needs from a single supplier, but without restricting future choices due to supplier lock in.

To help Hydro achieve its ambitious goals, Fujitsu is providing long-term, end-to-end service desk and workplace services. The solution for Hydro combines local delivery and Global Delivery Centers including a multilingual Service Desk based in Lodz, Poland, Remote Infrastructure Management in Delhi, India, as well as Data Center Services and Service Delivery Management from Helsinki, Finland.

Supporting quotes

Jo De Vliegher, Chief Information Officer, Hydro
Hydro is moving more towards the cloud because it provides the company with the flexibility we need as a global business. At the same time we need to strengthen specific services within particular business areas or locations. Hydro is thus seeing a clear need for a strong mix between cloud and on-premise, global and local In extending our long-standing partnership with Fujitsu to deliver ICT services, the company stands out among the competition as having an innovative and consistent approach, clear global strengths, and a very good understanding of our business and requirements.”

Conway Kosi, Head of Nordic, Fujitsu
“Hydro is a world-leader in its field with a visionary approach to business and sees ICT as a strategic enabler. This contract renewal is an acknowledgement of Hydro’s confidence in Fujitsu’s ability to provide world-class ICT services and underpins our position as a leading Nordic and global IT provider. It enables us to help our clients innovate and redesign their business operations and creating growth on both the top and bottom line of their business.”

Notes to the Editor

1 The Aluminium Lifecycle

  • Production steps
    Aluminium production is a time-consuming and energy-intensive process. But once the aluminium is made, it can be recycled over and over without losing its superb qualities.

  • Bauxite mining
    About 7 percent of the earth’s crust is aluminium, making it the third-most abundant element after oxygen and silicon. Aluminium production starts with the raw material bauxite.

  • Alumina refining
    Aluminium oxide (alumina) is extracted from bauxite in a refinery. Alumina is then used to produce primary aluminium.

  • Primary production
    It is crucial to us to minimize the environmental impacts of aluminium production. At the same time, Hydro develops products that can reduce the environmental burden when they are in use.

  • Fabrication
    Hydro is a leading supplier of extrusion ingot, sheet ingot, foundry alloys and high-purity aluminium with a global production network.

  • Recycling
    Recycling is very important to sustainable development. It allows resources to be saved and waste to be reduced.

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Om Fujitsu

Fujitsu er Japans førende ICT (Information and Communication Technology) virksomhed og tilbyder en komplet portefølje af teknologiprodukter, løsninger og services. Omkring 140.000 Fujitsu-medarbejdere supporterer kunder i over 100 lande. Med udgangspunkt i vores lange erfaring og informationsteknologiens store styrke er vi med til at forme fremtiden i samarbejde med vores kunder. Fujitsu Limited (TSE:6702) havde i det regnskabsår, der afsluttedes den 31. marts 2018, en konsolideret omsætning på 39 mia. US$. For mere information, se venligst og

About Fujitsu Nordic

Fujitsu Nordic is a leading provider of services, solutions and products within IT and communication. With approximately 4,500 employees Fujitsu Nordic is operating in Denmark, Finland, Norway, Sweden and the Baltics. Our customers are in banking and finance, retail, manufacturing, telecom and central government. Fujitsu is a leader in Lean IT, especially for Service Desks. Fujitsu prioritizes environment and is certified by the Nordic Swan and Energy Star servers.

Rita Nõu

Telefon: Telefon: +46 70 7937874
E-mail: E-mail:
Marketing Manager, Fujitsu Nordic

Lasse Högström

Telefon: Telefon: +358(0)45 7880 1627
E-mail: E-mail:
Head of Managed Services and Field Services, Fujitsu

Jo De Vligher

Telefon: Telefon: +47 97078657
E-mail: E-mail:
Chief Information Officer, Hydro

Date: 24 October, 2014