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Compare Warranty & Service Plans: Workgroup, Departmental and Network Scanners

Download Service Datasheet (226 KB)

Workgroup, Departmental, Network

Compare os Planos de Garantias e Serviços em: Trabalhos em Grupo, Departamentais e Escâneres de Rede

Applies to

  • fi-6130Z
  • fi-6230Z
  • fi-6140Z
  • fi-6240Z
  • fi-5110C
  • fi-5120C
  • fi-5220C
  • fi-4530C
  • fi-5530C
  • fi-6000NS
  • (Discontinued Models)

Availability:

Consumables and Cleaning kits are not included and should be purchased separately by the customer according to usage.

* Standard Warranty that was included in the purchase price of the product.

** 1-5 Year upgrades available on New scanners at time of scanner purchase or within 30 days of purchase, upgrades the warranty.

*** 1-2 Year renewals available when Warranty or previous Service plan has expired.

Please see Geographic Coverage for availability in your country.

Definitions:

 
Advance Exchange: The scanner will be permanently replaced with a fully refurbished 'As new' scanner of the same model. For more information, please see Service Descriptions .
Advance Exchange+: The scanner will be temporarily replaced with a fully refurbished 'As new' scanner of the same model. Your scanner will be repaired at the repair center and delivered back to you afterwards. The temporary scanner will be collected and returned to Fujitsu. For more information, please see Service Descriptions .
Onsite Repair: The scanner will be repaired by a technician at your premises. For more information, please see Service Descriptions .
Next Day Response: Technician with a spare parts kit will arrive during business hours between 9am and 5pm, within the next business day and attempt to repair.
8 Hr + 8 Hr: Technician with a spare parts kit will arrive within 8 hours of the fault report and attempt to repair. If repair not possible inside the first 8 hours, Fujitsu will repair the scanner within a further 8 hours or provide a replacement whilst your scanner is repaired.

Warranty Service in Estonia, Latvia and Lithuania performed by exchange service only