Service & Support
To perform an online update: Mouse click on the ScanSnap icon in the dock, select ‘Help’ on the ScanSnap tool bar at the top, select ‘Online Update’ from the menu below, and follow the on-screen instructions. You may need to restart your computer.
Alternatively, you may download the ScanSnap Manager patch at the following URL:
The update for Cardiris v4.0.13 is now available. Please click on the following link to access the update:
Perform an online update with Evernote for Mac as follows: Launch the Evernote application and perform a software update to version 2.1.1 or later.
Please refer to the Adobe Systems website regarding the compatibility status of the Adobe Acrobat bundled with ScanSnap S1500 for Mac OS X v10.7 (Lion). For information related to purchasing Adobe® Acrobat® X Pro, please refer to Adobe Acrobat at the following website.
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