Surveying and Providing Survey Feedback to 122 Fujitsu Group Companies
FY 2013 marked our 2nd CSR Survey, which followed on from last year and targeted 122 Fujitsu Group affiliated companies (78 in Japan and 44 overseas).
For this survey, we worked to upgrade the questionnaire sheet as well as the tallying and analytic processes for the responses. On the questionnaire sheet, we reassessed questions, mainly surrounding compliance, relating to strengthening Group governance, such as questions on "organizational governance" and "fair operating practices" (up take of the Group Code of Conduct and initiatives to prevent bribery and unfair competition). In addition, we used questionnaire sheets from each Group company to analyze their individual strengths and weaknesses, while providing feedback to each Company on issues to address going forward.
Feedback Sheets (Sample Image) Provided to Each Group Company
During the tallying and analytic processes for the questionnaires, we arrange the data for each Group company taking into account international standards such as the ICT Sector Guidance from the European Commission, and breaking down results by business operation (manufacturing/non-manufacturing), taking into account risks particular to the digital culture of companies in the ICT industry. By perfecting the analytic process, we have been able to understand characteristics and trends from the different business operations, which we are leveraging toward improvement measures to minimize risk for the Group.
Analysis for each business operation (sample image)