Case Studies
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Transportation and Travel

• America West Airlines enlists Fujitsu to tackle server-related delays and cancellations [PDF]
  

  With greater reliability and support, Fujitsu's PRIMEPOWER servers and multi-vendor maintenance services helped America West achieve a 75% reduction in flight delays.

  Industry: Transportation & Travel; Solution Area: Systems & Network Management; Region: United States; Canada;

• Association of Train Operating Companies (ATOC)
  

  ATOC agreed a five year, £13 million deal with Fujitsu to refresh, enhance and streamline the hardware and applications technology used by RJIS, so that it could be supported until at least 2014. It also had to have the capacity to handle an increase in workload, largely driven by a massive growth in online sales (25% year-on-year) and greater use of Ticket-on-Departure vending-style machines used to collect ticket.

  Industry: Transportation & Travel; Region: United Kingdom;

• Association of Train Operating Companies (ATOC): Business Applications Development
  

  The daily operation of the Rail Journey Information Service (RJIS) business application, continues to be undertaken by Fujitsu as an application managed service. Every day this application manages the planning of 80,000 rail journeys.

  Industry: Transportation & Travel; Solution Area: e-Business/e-Commerce; Region: United Kingdom;

• British Waterways: IT Outsourcing
  

  Fujitsu have been awarded a five year, multi-million pound IT outsourcing contract to take over the management of British Waterways' IT infrastructure, including the provision of IT Helpdesk and Enterprise Management services.

  Industry: Transportation & Travel; Region: United Kingdom;

• Dublin Airport Authority (ERP)
  

  Dublin Airport Authority formally Dublin Airport Authority initiated a Business Support Programme (BSP) to help reduce the system, business process and data constraints that the business support functions operated under.

  Industry: Transportation & Travel; Client Name: Dublin Airport Authority; Region: Ireland;

• Dublin Airport Authority (Training)
  

  When Dublin Airport Authority decided to implement an Oracle ERP Financial Management system, they recognised the critical role that end user training would play in the acceptance and efficient use of the new system.

  Industry: Transportation & Travel; Client Name: Dublin Airport Authority (Training); Region: Ireland;

• East Express Logistics——FUHUA Logistics Solution
  

  FUHUA Logistics Solution enabled the company give its customers vast new capabilities to dynamically manage the storage of goods.

  Industry: Transportation & Travel; Solution Area: Application Development; Client Name: Beijing East Express Logistics Co., Ltd.; Region: China;

• East Express Logistics——FUHUA Logistics Solution
  

  FUHUA Logistics Solution enabled the company give its customers vast new capabilities to dynamically manage the storage of goods.

  Industry: Transportation & Travel; Solution Area: Application Development; Client Name: Beijing East Express Logistics Co., Ltd.; Region: China;

• Jardine Air Terminal Services (JATS)
  

  Jardine Air Terminal Services Limited is a specialist ramp services company that has been in operation since the new Hong Kong International Airport opened.

  Industry: Transportation & Travel; Solution Area: Application Development; Client Name: Jardine Air Terminal Services (JATS); Region: Hong Kong;

• Manchester Airport
  

  Following an extensive competitive tender, covering 25 companies, Manchester Airport awarded Fujitsu the contract to design and develop an interactive, user-centric passenger information system that could be integrated with Manchester Airport's existing transport systems.

  Industry: Transportation & Travel; Region: United Kingdom;

• Modern Terminals
  

  "Committed to achieving service and operational excellence, Modern Terminals aim at exceeding our customers' expectation. PRIMEPOWER helped Modern Terminals simplify a complicated infrastructure environment and let us focus our energies and budgets towards delivering the best services for our customers." - Mr. Cheng Chung Keung, IT Manager - Infrastructure, Modern Terminals Limited

  Industry: Transportation & Travel; Solution Area: Systems & Network Management; Client Name: Modern Terminals; Region: Hong Kong;

• Qantas
  

  Qantas, Australia's largest airline, faced a major challenge: How to accurately determine revenue on airline seats and communicate with some 36 downstream systems. For help, Doug Meagher, general manager of Qantas' IRIS program, turned to Fujitsu's consulting services.

  Industry: Transportation & Travel; Solution Area: Application Development; Client Name: Qantas; Region: Australia; United States;

• Skymark Airlines
  

  Secure online reservations even during periods of intense access activity. ETERNUS works behind the scenes in low-cost airfare ticketing.

  Industry: Transportation & Travel; Solution Area: Storage Management; Client Name: Skymark Airlines; Region: Japan;

• Small jet pioneer uses compact Notebook PCs from Fujitsu to extend flight management systems to the pilot's laptop-and beyond [PDF]
  

  Finding the right notebook PC to run its Avio Flight Bag software under sometimes harsh and crowded cockpit conditions took Eclipse Aviation Corporation more than two years. Reading bright sunlit computer screens and accessing large digital charts and maps in a timely way were particularly challenging.

  Industry: Transportation & Travel; Solution Area: Wireless Solutions; Region: United States; Canada;

• Southwest Airlines
  

  Southwest Airlines, the largest low-cost carrier in the US, has won customer favors and industry awards for its Rapid Rewards or frequent flyer loyalty program. The servers Southwest trusts to host its Rapid Awards database are PRIMEPOWER from Fujitsu.

  Industry: Transportation & Travel; Solution Area: Systems & Network Management; Client Name: Southwest Airlines ; Region: United States;