From the inside out: Thanks to co-creation, we were able to lay the cornerstone for democratization together with Fujitsu.

Ralf Pauer, Head of the Competence Center for Intelligent Automation, Global Business Services, BSH
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Bosch Siemens Hausgeräte

A digital Sherpa along the way to automation

Customer

Founded in 1967, BSH Hausgeräte GmbH has grown from a German export company to one of the world's leading manufacturers of household appliances and provider of digital functions, services and content.

Challenge

Company-wide RPA scaling with the highest possible employee involvement.

Solution

  • Customized RPA democratization workshop 
  • Intensive coaching by Fujitsu experts

Outcomes

  • Evaluating the existing RPA program 
  • Establishing a company-wide vision for RPA democratization 
  • Identifying automation potential in new areas 
  • Creating development standards and synergies 
  • Adapting the current RPA model as well as the workflows, platform and infrastructure

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