Co-creation for Success

Co-Creation for success:
Unlocking Creativity, Knowledge and Innovation
Financial Services research results

Fujitsu’s global study explores the relationship between organizations and employees, customers and society. This document reveals the research results from the Financial Services industry showing how vital each group is to achieving success and what role culture, creativity and digital technology play.

Key insights include:

  • The primary areas of skills and expertise required for this future success are: creativity 42%, industry knowledge 40%, and people management & leadership skills 31%
  • When asked specifically to consider the importance of creativity in the future success of their organization, over three-quarters (77%) of retailers believe it is a key skill
  • Well over half (59%) of retailers admit it is difficult to balance the expectations of all three audiences

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The ingredients for business success

The world is transforming, and so too are the demands being placed on organizations

Stat 60-50-37

Organizations are struggling to balance the three groups and deliver for all people

Stat 60

Success will be driven by creativity, innovation and knowledge, supported by digital and an evolved people-led approach

Stat 73

Stat 77

Stat 78


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