Robotic Process Automation helps manufacturer FlexLink to reduce repetitive tasks and free up internal resources

FlexLink wanted to automate time-consuming and monotonous admin tasks. It turned to Fujitsu RPA which has made two key processes faster and more accurate.

Customer

FlexLink is a leading factory automation expert, which provides smarter, safer, and more innovative solutions at lower operating costs. For over 35 years, its solutions have enabled manufacturers, machine providers, and system integrators to take control of production efficiency.

Challenge

FlexLink was reliant on a huge number of mundane and repetitive admin tasks performed by highly skilled engineers. It wanted to explore the possibility of automating these manual tasks to speed up processes and reduce errors.

Solution

The company identified two key processes, part name changes and supplier reporting, to form the basis of an RPA pilot. It chose Fujitsu as its RPA partner based on its experience and access to its Center of Excellence in Copenhagen.

Benefit

• The part name change process, which previously took 20 minutes, now takes five
• Supplier reports which took two hours to create can now be generated in just 15 seconds
• Highly qualified engineers no longer spend time on repetitive data entry and can focus on higher value tasks
• The risk of human error has been eliminated

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