Overview
The ScanSnap iX500 provides PC and Mac users an effective way to greatly reduce paper clutter, storage space, and security risks associated with unmanaged paperwork at home or the office. For even greater accessibility and usefulness, users can now scan wirelessly to a PC or Mac as well as iOS or Android mobile devices.
Compact Color Duplex Scanner for Mac or PC
- One button searchable PDF creation
- Advanced paper feeding system
- Blazing 25ppm color scanning
- 50-sheets Automatic Document Feeder (ADF)
- Built-in GI microprocessor
- USB 3.0 (or lower)
- Scan wirelessly to a PC or Mac
- Scan wirelessly to iOS or Android mobile devices
- Comes with Nuance® Power PDF Standard (for Windows) / Nuance® PDF Converter for Mac (for Mac)
- Faster searchable PDF creation
- More Quick Menu Productivity
- ScanSnap Cloud - takes paper directly to your cloud.
Features
Easily Transform Paper with the Touch of a Button
Achieving organization with the ScanSnap iX500 starts with the touch of a single button and ends with a host of productivity features that keep you ahead of the stack.
Scan to:
- PDF
- Searchable PDF
- JPEG
- Word (editable)
- Excel (editable)
- Business Cards
- Mobile
Wi-Fi or USB connectivity to a computer
Break free from USB and place ScanSnap just about anywhere in the room with Wi-Fi connectivity to a PC or Mac*
*May require latest online updates. Requires use of an existing wireless router. Only one computer can be registered for Wi-Fi connection

Scan Directly to Mobile Devices
Quickly bypass the computer altogether and scan
a PDF or JPEG file directly to an iOS or Android mobile device or tablet*
* See list of supported devices http://scansnap.fujitsu.com

**IOS Download
**Android Download
Fast Double-Sided Scanning
Typically, higher quality means lower performance, but the iX500 maintains a double sided scanning speed of up to 25 pages per minute even at 300 dpi in Color!
Built-in "GI" microprocessor
A dual-core CPU-mounted "GI" processor performs the intelligent image enhancement responsible for great looking images with dramatically faster results and more sophisticated connectivity:
- Image processing: Automatic corrections and image output
- Supports Wi-Fi:WPS (Wi-Fi Protected Setup) wireless LAN (IEE802.11b/g/n)
- Supports USB 3.0
Advanced Paper Feeding System
Inheriting the superior paper feeding technology of our professional-grade scanners, iX500 achieves exceptional feeding reliability using "Separation Roller" technology to minimize jams and multi-feeds.
Advanced Paper Detection
ScanSnap iX500 is equipped with an ultrasonic sensor that can be turned on to help operators avoid losing images. What's more, an interactive interface allows users to easily bypass intentional double-feed such as a taped-receipt on an expense report.
Accelerated Searchable PDF creation
Making PDF files searchable at the point of scanning is a great way to keep them instantly accessible and now you can create a searchable PDF at nearly the same speed as a standard PDF.
Compatible with PC or Mac
The ScanSnap iX500 works on both Mac and PC operating systems, making flexibility a breeze.
More Scanning Options = More Quick Menu Productivity Space
The ScanSnap Quick Menu for PC and Mac automatically pops up after scanning to provide you a variety of ways to be immediately productive with your scans. It can be easily customized to display just your favorites, present a recommendation, and even display custom profiles

- Scan to Folder: Store PDF scans to a folder
- Scan to Email: Eliminate faxing and share electronic documents over email
- Scan Business Card: Scan business cards and automatically extract contact information
- Scan to Print: Use ScanSnap with your printer to create copies
- Scan to Word (.doc): Scan directly to an editable Word file
- Scan to Excel® (.xls): Scan directly to an editable Excel file
- Scan to PowerPoint (.ppt): Scan directly to an editable PowerPoint file
- Scan to Picture Folder: Store JPEG scans to a folder.
- Scan to Mobile: link to Android or iOS
- Scan to Cloud: Scan to Evernote, Google Drive, Salesforce CRM, Salesforce Chatter, SugarSync, Dropbox and SharePoint® Online (for Windows®).
Productivity Software for Mac
CardMinder Business Card Software
ScanSnap iX500 can quickly scan business cards, extract the content information, and place it into editable fields that can be exported to Address Book.
ABBYY FineReader Express Edition
Quickly converts PDF documents into searchable PDF's with a simple drag and drop functionality of FineReader Express.
Productivity Software for PC
ScanSnap Organizer
View, manage, and edit PDF and JPEG files scanned with ScanSnap on a Windows platform. Organizer allows users to convert scanned PDF files into searchable content, embed custom keywords, attach to email or SharePoint®, and remain productive with paperwork long after it is scanned.
CardMinder Business Card Software
ScanSnap iX500 also quickly scans loads of business cards, extracts the contact information, and places it into editable fields that can be exported to Outlook.
ScanSnap Folder*

ScanSnap Folder converts ScanSnap into a virtual file folder providing direct scanning into virtually any application or cloud service from a PC. Scan 'outside-the-box' into virtually any application or cloud service from PC.
*ScanSnap Folder is only available on PC
More Ways to Scan to the cloud
Scan to:
- Evernote
- Dropbox
- Google Drive™
- Salesforce
- SugarSync
- SharePoint® (PC only)
Making ScanSnap Connect Application more convenient
With ScanSnap Sync, whichever device you are on, you can use scanned data from either ScanSnap Organizer or the mobile app ScanSnap Connect Application. ScanSnap Sync automatically synchronizes scanned data between the two. This gives you more flexibility for data management regardless of your location.
* ScanSnap Sync is realized by utilizing a third party cloud service such as Google Drive, OneDrive and Dropbox. For the latest support information of cloud services, please refer to each cloud vendor's website.
ScanSnap Cloud - takes paper directly to your cloud

Are you a fond user of cloud services like Dropbox, Google Drive, Evernote or alike? Then ScanSnap is your instant on-ramp for documents, business cards, receipts and photos. Simply scan and ScanSnap Cloud will identify the type of content and route it to your preferred cloud service. No PC required.
Receipt software with multi-currency support
A few simple steps to digitize and manage the information on your receipts
ScanSnap Receipt allows you to easily scan and extract information from your receipts, and export the data for other accounting software. The sophisticated features within ScanSnap Receipt automatically support various languages and currencies.
Specifications
Product Name |
ScanSnap iX500 |
General Technical Specifications |
Scanner Type |
Automatic Document Feeder (ADF), Duplex |
Scanning Modes |
Color, Grayscale, Monochrome, Automatic (Color / Grayscale / Monochrome detection(3)) |
Image Sensor |
CIS (Contact Image Sensor) x 2 (front / back) |
Light Source |
3 color LED (Red / Green / Blue) |
Optical Resolution |
600 dpi |
Scanning Speed (A4 portrait)(1) |
Auto Mode(2) |
Simplex / Duplex: 25 ppm |
Normal Mode |
Simplex / Duplex: 25 ppm (Color / Grayscale: 150 dpi, Monochrome: 300 dpi) |
Better Mode |
Simplex / Duplex: 25 ppm (Color / Grayscale: 200 dpi, Monochrome: 400 dpi) |
Best Mode |
Simplex / Duplex: 25 ppm (Color / Grayscale: 300 dpi, Monochrome: 600 dpi) |
Excellent Mode(3) |
Simplex / Duplex: 7 ppm (Color / Grayscale: 600 dpi, Monochrome: 1200 dpi) |
Document Size |
Normal Mode |
Maximum: 216 x 360 mm (8.5 x 14.17 in.)
279.4 x 431.8 mm (11 x 17 in.) with Carrier Sheet
Minmum: 50.8 x 50.8 mm (2 x 2 in.) |
Long Paper Scanning(3)(4) |
863 mm (34 in.) |
Multifeed Detection |
Overlap detection (Ultrasonic sensor), Length detection |
Paper Weight (Thickness) |
40 to 209 g/m2 (11 lb to 56 lb)
A8 or less: 127 to 209 g/m2 (34 to 56 lb)
Cards: 0.76 mm or less (Includes embossed cards in landscape orientation) |
Paper Chute Capacity(5) |
50 sheets (A4, 80 g/m2 or 20 lb) |
Interface |
USB |
USB 3.0 / USB 2.0 / USB 1.1(6) |
Wi-Fi |
IEEE802.11b / IEEE802.11g / IEEE802.11n
Frequency band(7): 2.4 GHz |
Wi-Fi Interface |
Connection Mode |
Access Point Connect Mode (Infrastructure mode) |
Communication Distance(8) |
Indoors 50 m (Recommended: indoors within 25 m) |
Security |
WEP (64bit / 128bit), WPA (TKIP / AES), WPA2 (AES), WPA-PSK (TKIP / AES), WPA2-PSK (AES) |
Easy Installation |
WPS2.0 (Button / PIN code) |
Power Requirement |
AC 100 to 240 V, 50 / 60 Hz |
Power Consumption |
Operating Mode |
20 W or less |
Sleep Mode |
USB connected: 1.6 W or less
Wi-Fi connected: 2.5 W or less |
Auto Standby (Off) Mode |
Less than 0.4 W |
Operation Environment |
Temperature |
5 to 35 °C (41 to 95 °F) |
Relative Humidity |
20 to 80 % (Non-condensing) |
Dimensions (W x D x H)(9) |
292 x 159 x 168 mm (11.5 x 6.1 x 6.6 in.) |
Device Weight |
3.0 kg (6.62 lb.) |
Driver |
ScanSnap specific driver
· Windows®: Does not support TWAIN/ISIS®
· Mac OS: Does not support TWAIN |
Environmental Compliance |
ENERGY STAR® / RoHS |
Inbox Contents |
ScanSnap, AC cable, AC adapter, USB cable, Safety Precautions, Setup DVD-ROM, ScanSnap Carrier Sheet |
- Scanning speeds may vary due to the system environment used.
- Scans will be made in "Best mode" if shorter sides are less than 148 mm (5.8 in.) and in "Better mode" if not.
- Available only when connecting to a computer.
- Available in all modes except for "Excellent mode".
- Maximum capacity varies depending upon paper weight.
- Some computers do not recognize the ScanSnap when it is connected to a USB 3.0 port. In this case, please use a USB 2.0 port.
- Frequency may vary depending on country.
- Communication distance may vary depending on surrounding environment and the access point to be connected.
- Excluding the stacker and other external attachments.
System Requirements for PC
Compatible Operating Systems |
Windows |
10 / 8.1
(32-bit / 64-bit)(1) |
7
(32-bit / 64-bit) |
Driver / Applications(2) |
ScanSnap Home(4) |
Supported |
Supported |
ABBYY FineReader for ScanSnap™ |
Supported |
Supported |
Nuance® Power PDF Standard(5) |
Supported |
Supported |
Hardware Requirements(3) |
CPU(6) |
Intel® Corelon 1.8 GHz (2 core) or higher (Recommended: Intel® Core™ i5 2.5 GHz or higher) |
Memory Capacity(6) |
2 GB or more (Recommended: 4 GB or more) |
Display Resolution |
1,024 × 768 pixels or more |
Disk Capacity(7) |
3.8 GB or more of the free hard disk space |
- Operate Windows in desktop mode.
- Operating systems listed in this table are the only ones supported. Please refer to the ScanSnap Support site for the latest support information.
- The ScanSnap device may not work if the connected computer does not meet these requirements.
- Installation requires a computer and Internet. Activation is also necessary for software use. Please visit the ScanSnap Support site for download information.
- Please refer to the included license certificate to download the software.
- Scanning speeds may drop if recommended CPU, memory capacity and USB 1.1 requirements are not met.
- .NET Framework 4.7 or later must be installed. If it is not installed, it is installed with ScanSnap Home. Up to 4.5 GB of disk space is required for the installation.
*The system requirements may change depending on the duration of support and the support policy of the companies that make the software listed in the table above.
System Requirements for Mac
Compatible Operating Systems |
macOS v10.14 |
macOS v10.13 |
macOS v.10.12(1) |
Driver / Applications(2) |
ScanSnap Home(4) |
Supported |
Supported |
Supported |
ABBYY FineReader for ScanSnap™ |
Supported |
Supported |
Supported |
Nuance PDF Converter for Mac(5) |
Supported |
Supported |
Supported |
Hardware Requirements(3) |
CPU(6) |
Intel® Core i5 1.4 GHz or higher (Recommended: Intel® Core™ i5 2.5 GHz or higher) |
Memory Capacity(6) |
2 GB or more (Recommended: 8 GB or more) |
Display Resolution |
1,024 x 768 pixels or more |
Disk Capacity |
2.0 GB or more of the free hard disk space |
- macOS v10.12.4 or later is required.
- Operating systems listed in this table are the only ones supported. Please refer to the ScanSnap Support site for the latest information.
- The ScanSnap device may not work if the connected computer does not meet these requirements.
- Installation requires a computer and Internet. Activation is also necessary for software use. Please visit the ScanSnap Support site for download information.
- Please refer to the included license certificate to download the software.
- Scanning speeds may drop if the recommended CPU, memory capacity and USB 1.1 requirements are not met.
*The system requirements may change depending on the duration of support and the support policy of the companies that make the software listed in the table above.
System Requirements for iOS / Android™ / Kindle Fire (ScanSnap Connect Application)
Please refer to ScanSnap Connect Application specifications page.