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Marks & Spencer Selects Fujitsu for In-Store IT support

January 19, 2009

Marks & Spencer has signed a seven year contract with Fujitsu Services, one of Europe’s leading IT services companies.

Fujitsu will continue to provide in-store IT support for around 600 M&S stores in the UK, Ireland and Channel Islands, through the installation and ongoing service and support of all IT systems. The two companies will also work in partnership to identify mechanisms to drive down costs by taking a holistic view over the medium to long term.

Damone Quigley, head of infrastructure and application services at Marks & Spencer, comments: “Fujitsu has worked with M&S for over 30 years, providing a consistently high quality of service. Over the course of the last few years, we have modernised 70% of our store portfolio and improving the technology has been a large part of this. It is vital that we have a responsive partner who can not only install and support the IT equipment in our stores from multiple vendors, but also identify potential cost savings.”

Liam Foley, account director for Marks & Spencer at Fujitsu Services, comments: “As M&S continues the roll-out of in-store IT systems, it is imperative that the milestones of the installation are achieved and till availability is maintained.”

About Fujitsu Services

Fujitsu Services is one of the leading IT services companies in Europe, Middle East and Africa . It has an annual turnover of £1.74 billion, (€2.58 billion) employs 14,500 people and operates in over 20 countries. It designs, builds and operates IT systems and services for customers in the financial services, telecom, retail, utilities and government markets. Its core strength is the delivery of IT infrastructure management and outsourcing across desktop, networking and data centre environments, together with a full range of related services, from consulting through integration and deployment. Headquartered in London , Fujitsu Services is the European-centred IT services arm of the Fujitsu Group. The Fujitsu Group is a US$45 billion (€37 billion) leader in customer-focused IT systems and services for the global marketplace.

Retail Customers

In the retail sector, Fujitsu Services’ customers in the UK include The Co-operative Group, Vodafone, Mid-Counties Co-operatives, Royal Mail, Whitbread and Carpetright. In Europe its retail customers include La Rinascente (Italy), Auchan (France), The EDEKA Group (Germany) and Kesko (Finland).

Graham Goulden

Phone: Phone: + 44 (0) 1753 604736
Fax: + 44 (0) 1753 604669
E-mail: E-mail:
Company:Fujitsu Services

Nikki Haine / Sally Lloyd

Phone: Phone: : + 44 (0) 1425 472330
E-mail: E-mail:
Company:McKenna Townsend PR

Date: 19 January, 2009