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Centrica Chooses Fujitsu to Help Create its Next-Generation Workplace

Fujitsu to manage Windows 7 migration across 26,500 desktops

Fujitsu UK & Ireland

London, June 05, 2013

Energy giant Centrica, the parent company of British Gas, has signed a new deal with Fujitsu, which will see the IT services supplier transform its desktop estate, by managing the migration of 26,500 users from Windows XP to Windows 7. The move will see Centrica’s call centre and operational staff, across 26 locations across the UK, enjoy significant benefits to their working life.

Performance and overall user experience will be enhanced and it will enable deployment of new applications in the call centres. This will not only benefit the user, but it will also enhance Centrica’s relationships with its customers. Finally, the move to Windows 7 will provide a level of platform familiarity and will reduce the need for staff training, as staff are more likely to be have used it before – at home or at previous organisations.

With Fujitsu already providing desktop managed services for Centrica’s 37,000 staff as part of a five year deal agreed in December 2010, this new agreement signals a deeper, more strategic partnership for the two organisations. Worth a total of £4 million, the desktop transformation project kicked off in Spring 2013 - and is set to run to the end of the year. Furthermore, the move brings Centrica a step closer to Windows 8, with Fujitsu working closely with the energy supplier to identify the users within the organisation who would benefit from the operating platform.

“We are very excited about this new stage in our relationship with Centrica,” said Richard Bull, Executive Director, End User Services at Fujitsu UK & Ireland. “This project is a prime example of IT truly engaging with the business, rather than reacting with a solution. Fujitsu is very happy to be part of the journey and looks forward to continued, mutual success.”

About Fujitsu

Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Approximately 170,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.4 trillion yen (US$47 billion) for the fiscal year ended March 31, 2013. For more information, please see: http://www.fujitsu.com

About Fujitsu UK and Ireland

Fujitsu UK and Ireland is a leading IT systems, services and products company employing over 10,100 people with an annual revenue of £1.6 billion. Additionally, Fujitsu’s other operations in the UK bring its total employee numbers to over 14,000 and its total revenues to £1.8 billion. Its business is in enabling its customers to realise their objectives by exploiting information technology through its integrated product and service portfolio. This includes consulting, applications, systems integration, managed services and product for customers in the private and public sectors including retail, financial services, telecoms, government, defence and consumer sectors. For more information, please see: http://uk.fujitsu.com

Graham Goulden

Phone: Phone: + 44 (0) 843 354 9568
E-mail: E-mail: graham.goulden@uk.fujitsu.com
Company:Fujitsu UK & Ireland

Katie de Cozar Rushforth

Phone: Phone: + 44 (0) 20 7861 2800
E-mail: E-mail: teamfujitsu@harvard.co.uk
Company:Harvard PR

Date: 05 June, 2013
City: London

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