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Libraries NI signs £25m ICT Managed Services Contract

Fujitsu UK & Ireland

London, April 25, 2013

Fujitsu has announced that it has won the £25m managed services contract for Libraries NI, the single Public Library Service for Northern Ireland.

Under the five year contract, Fujitsu will replace and manage the entire ICT infrastructure in every public library across Northern Ireland, improving IT speeds, providing Wi-Fi access and creating an effective platform for modern “virtual library” services.

Fujitsu’s comprehensive ICT managed services offering includes the management of desktops, data centres, network, corporate applications, line of business applications and service desks as well as delivery of internet access points to the public – all of which supports the functioning of public library services. Fujitsu will make positive changes to the library systems which will transform the library experience for the public; for example, introducing radio-frequency identification (RFID) technology into 20 of the largest libraries will provide self-service facilities which will facilitate greater staff involvement in library events and initiatives such as reading groups.

Carál Ní Chuilín, Minister for the Department of Culture, Arts and Leisure, said: “I know the importance of the library service to so many people and I am delighted to be able to provide £25million over the next five years for this contract to help Libraries NI to greatly improve the public computer and internet facilities it provides. Libraries offer invaluable resources and services and we must ensure these are available, utilising new and emerging technology, to as many people as possible. This contract is also intended to contribute to the vital work being done by Libraries NI to deliver DCAL's priorities of promoting equality and tackling poverty and social exclusion."

Irene Knox, Chief Executive of Libraries NI, said: “This new contract will provide cutting edge library services to the people of Northern Ireland whether it is in a local public library, a mobile library or online. We want to provide our customers with a rewarding experience every time they visit and the new enhanced services such as Wi-Fi access and improved IT speeds will help to deliver this to our users. Fujitsu was able to demonstrate a great understanding for the task at hand and we are confident that they will help us to transform our library services for the benefit of our library users.”

Greg McDaid, Director for Northern Ireland at Fujitsu UK & Ireland, said: “This important win cements Fujitsu’s place as the leading IT Services supplier in Northern Ireland and demonstrates our ability to help clients move seamlessly into an increasingly digital marketplace. We look forward to working with Libraries NI to help them meet their objectives of delivering better, more dynamic services to customers.”

The contract is a significant investment for both Libraries NI and Fujitsu, and as a consequence Fujitsu has created 8 new local positions for young people in the 18-24 age group, through its apprentice and graduate trainee programmes. This is the second year of the apprenticeship programme and since its inception Fujitsu has created 91 jobs in this important age group nationally. Fujitsu will also welcome approximately ten staff from Amey Plc, under the Transfer of Undertakings (Protection of Employment) Regulation of 1981, on 1st May 2013.

About Fujitsu

Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Over 170,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE:6702) reported consolidated revenues of 4.5 trillion yen (US$54 billion) for the fiscal year ended March 31, 2012. For more information, please see:

About Fujitsu UK and Ireland

Fujitsu UK and Ireland is a leading IT systems, services and products company employing over 10,100 people with an annual revenue of £1.6 billion. Additionally, Fujitsu’s other operations in the UK bring its total employee numbers to over 14,000 and its total revenues to £1.8 billion. Its business is in enabling its customers to realise their objectives by exploiting information technology through its integrated product and service portfolio. This includes consulting, applications, systems integration, managed services and product for customers in the private and public sectors including retail, financial services, telecoms, government, defence and consumer sectors. For more information, please see:

About Libraries NI

Libraries NI is the public library service for Northern Ireland. It came into being on 1 April 2009 as part of the Review of Public Administration. Its services are regionally planned and locally delivered and focus on: support for learning and learners; access to information; cultural and creative development; heritage and digitisation; and reading. Further information available from Irene Knox, Chief Executive, Libraries NI, Lisburn City Library Linenhall St Lisburn BT28 1FJ.

Graham Goulden

Phone: Phone: + 44 (0) 843 354 9568
E-mail: E-mail:
Company:Fujitsu UK & Ireland

Alizia Walker

Phone: Phone: + 44 (0) 20 7861 2800
E-mail: E-mail:
Company:Harvard PR

Date: 25 April, 2013
City: London