Skip to main content


United Kingdom

Archived content

NOTE: this is an archived page and the content is likely to be out of date.

Fraud and Error Solution Contributes to Over £100m in Savings for HMRC

Fujitsu UK & Ireland

June 09, 2011

Fraud and Error technology provided by Fujitsu, working collaboratively with Capgemini under the Aspire contract, has played a significant role in helping HM Revenue & Customs (HMRC) to meet its initial targets in preventing fraud and error loss during 2010/11.

The new Fraud and Error Technology, deployed at a document centre in the North West, is part of a series of measures brought in by HMRC and will support increased cost savings in future years.

The solution is unique in that it enables fraud to be identified and captured before it enters the system. Francis Maude, Minister for the Cabinet Office and Paymaster General was quoted yesterday (8 June 2011) as saying that “too often, the public sector takes a ‘pay first, check later’ approach to fraud” and that “it is time to end the ‘pay first, check later’ status quo and start putting £21 billion of taxpayers’ money to better use”. He then used HMRC as an example of a Department that had changed to this new approach.

Fujitsu estimates that joining up its own processes with those of the customer has contributed to savings to the Exchequer of over £100 million during 2010/2011 and its solution, known as Fraud Screen, will significantly add to these fraud and error cost savings in future years.

Andy Farrar, head of Benefits and Credits Exchequer Losses Programme for HMRC, said: “We’re working closely with other parts of the Department to help prevent losses entering our systems when people report changes of circumstance, as well as with our IT supplier Fujitsu who has developed an error-and-fraud firewall to screen new claims.”

Andy Fuller, associate director at Fujitsu UK and Ireland, said: “Fujitsu is pleased to be working successfully with our colleagues in Government to tackle the problem of fraud. Our approach to Fraud and Error has been proven to deliver dramatic results in a very short period of time and we would welcome the opportunity to extend it more widely across both local and central government.”

About Fujitsu

Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Over 170,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE:6702) reported consolidated revenues of 4.5 trillion yen (US$54 billion) for the fiscal year ended March 31, 2012. For more information, please see:

Fujitsu UK and Ireland is a leading IT systems, services and products company employing 11,400 people with an annual revenue of £1.7 billion. Its business is in enabling its customers to realise their objectives by exploiting information technology through its integrated product and service portfolio. This includes consulting, applications, systems integration, managed services and product for customers in the private and public sectors including retail, financial services, telecoms, government, defence and consumer sectors. For more information, please see:

Stephen Smith

Phone: Phone: + 44 (0) 20 7861 2835
E-mail: E-mail:
Company:Harvard PR

Graham Goulden

Phone: Phone: + 44 (0) 843 354 9568
E-mail: E-mail:
Company:Fujitsu UK & Ireland

Date: 09 June, 2011