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Fujitsu Introduces Private Cloud to Help Mitchells & Butlers Reduce IT Costs

Fujitsu UK & Ireland

May 17, 2011

Mitchells & Butlers (M&B), the leading operator of restaurants and pubs in the UK, has tasked Fujitsu with transforming its IT infrastructure to use a private cloud service and managed network. This will reduce the total cost of its IT infrastructure and deliver a more flexible solution that can meet the needs of the company as it realises its strategy of expanding and developing its core food brands, significantly increasing the number of its businesses across the country.

The multi-million pound outsource will create a hybrid private cloud to deliver a range of on-demand services to improve customer service, such as dynamic menus, queue management and interaction with customer devices such as smartphones, as well as delivering further efficiency savings. Fujitsu’s managed network service will connect the head office to retail outlets via the cloud, and provide a hosted voice platform to cut the cost of accessing telephony services.

The deal builds on an existing relationship with Fujitsu, which has maintained and supported Mitchells & Butlers’ tills and associated hardware for five years.

Fujitsu will standardise M&B’s server infrastructure within its own secure and resilient data centres, linked by a wholly owned, secure network. The IT applications will be virtualised for scalable hosting on Fujitsu’s Infrastructure-as-a-Service (IaaS) and Storage Managed Service offerings, housed in twinned Fujitsu Cloud Centres near London to keep customer information safe in the UK. Fujitsu will be fully accountable for the infrastructure and network.

Robin Young, commercial director at M&B stated: "Our approach needed to be radically different, to continue with the ambitious growth plans for the company, while reducing the central overhead. We needed technology that didn't require migrating our entire IT estate to the cloud overnight, but a move over time to reflect business needs. “Most importantly, we needed a genuine partner who could align across our entire estate and work with Mitchells & Butlers not only in the technology space but contribute to the wider business goals.”

Commenting on the new offering, Jon Wolfe, business unit director at Fujitsu UK & Ireland, said: “With consumers ever more choosy about where they spend their money, M&B is making sure it is delivering a quality service that differentiates itself in the marketplace, as well as driving down costs. Fujitsu’s offering will enable M&B to do just that, allowing it to focus on the core business of attracting consumers to its outlets and providing a great customer service.”

Mike Sackman, CIO at Mitchells & Butlers, added: “Over the past year, we’ve refocused our core business to generate greater revenues in food, and plan further expansion over the coming months. We require an agile IT infrastructure to underpin that growth, and Fujitsu has proved through its existing relationship with us, that it is the right partner for the job.”

About Fujitsu

Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Over 170,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE:6702) reported consolidated revenues of 4.5 trillion yen (US$54 billion) for the fiscal year ended March 31, 2012. For more information, please see:

Fujitsu UK and Ireland is a leading IT systems, services and products company employing 11,400 people with an annual revenue of £1.7 billion. Its business is in enabling its customers to realise their objectives by exploiting information technology through its integrated product and service portfolio. This includes consulting, applications, systems integration, managed services and product for customers in the private and public sectors including retail, financial services, telecoms, government, defence and consumer sectors. For more information, please see:

About Mitchells & Butlers

Mitchells & Butlers is the leading operator of restaurants and pubs in the UK. Its leading portfolio brands includes Harvester, Toby Carvery, Vintage Inns, Premium Country Dining Group, Crown Carveries, Sizzling Pubs, Browns, Miller & Carter, Metro Professionals, All Bar One, Nicholson's, O'Neill's and Ember Inns. Further details are available at and supporting photography can be downloaded at:

Jo Jamieson

Phone: Phone: + 44 (0) 20 7861 2831
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Company:Harvard PR

Graham Goulden

Phone: Phone: + 44 (0) 843 354 9568
E-mail: E-mail:
Company:Fujitsu UK & Ireland

Date: 17 May, 2011


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