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  5. Gatwick Airport extends its partnership with Fujitsu to refresh and streamline its printer estate

Gatwick Airport extends its partnership with Fujitsu to refresh and streamline its printer estate

Contract has seen Fujitsu remove Gatwick’s existing printer estate, delivering a simple system that creates a better experience for employees

Fujitsu UK & Ireland

London, October 07, 2015

Fujitsu has announced that Gatwick Airport has chosen it to supply its managed print services in a five year contract to remove the existing printer estate, and deliver a full technology refresh of single function and multi-function printers. The win comes on the back of Gatwick Airport awarding Fujitsu, Xchanging and Cisco a contract to provide a communications infrastructure to seamlessly connect devices with collaboration services including voice, video and instant messaging throughout the airport. Both contracts support an airport-wide transformation programme.

The managed print services deal has created a more streamlined and simple system that allows employees to conveniently print documents through their client devices. The deal benefits over 2,750 users, including 1,100 office users, 1,500 operational users and 150 contracted users, and has reduced the number of printer assets by 20%. Fujitsu has also introduced a remote monitoring facility to proactively manage the printers while making it easy for employees to transfer print jobs to any device - delivering better management across departments and reducing printing costs.

Both contracts ensure that employees can collaborate in a more effective way and provide more efficient services throughout the airport. Passengers will also see benefits through improved operations creating a more enhanced user experience.

“This is an important strategic investment for us as we continue to focus on making Gatwick London’s airport of choice,” said Michael Ibbitson, CIO, Gatwick Airport. “Gatwick is focused on the passenger experience through everything, from the way we design the facilities right down to our IT systems. Fujitsu was able to provide a cost effective, secure and innovative managed print solution that will allow us to strategically make use of our assets throughout the airport terminal, allowing employees to make their jobs easier and in turn, creating a better service for passengers.”

Fujitsu has also focused on the environmental benefits as part of the managed print contract. The full managed print service is more energy efficient due to the implementation of modern hardware that has been right-sized to reflect the actual print output profile of Gatwick users.  Through specialised consultancy and software tools, Fujitsu has helped move Gatwick towards the industry standard for mono / colour print ratio of 80% / 20%.

“The employees at Gatwick Airport will see significant improvements in their day-to-day roles as part of the airport’s wider transformation programme with Fujitsu,” said Russell Goodenough, Managing Director – Transport Sector, UK & Ireland, Fujitsu. “Staff will see improved reliability, support, speed, environmental standards, confidentiality and usage reporting to create a more streamlined service for passengers. According to recent research from Fujitsu, two thirds of transport employees believe digital services have made their job easier, making it clear that digital is becoming ever more important across the entire transport industry, not just in aviation.”

About Gatwick Airport

Gatwick Airport is the busiest single-runway airport in the world. It serves more than 180 destinations in 90 countries for around 38 million passengers on short and long-haul services. It is also a major economic driver for the South-East region and is critical to the UK’s national infrastructure, generating around 21,000 on-airport jobs and a further 20,000 jobs through related activities. Gatwick Airport has embarked on a significant transformation drive, spending around £1 billion since 2009 to modernise and enhance the airport. The airport is 28 miles south of London with excellent public transport links, including the Gatwick Express. Gatwick Airport is owned by a group of international investment funds, of which Global Infrastructure Partners is the largest shareholder. For more information please visit

About Fujitsu Global

Fujitsu is the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions, and services. Approximately 159,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.8 trillion yen (US$40 billion) for the fiscal year ended March 31, 2015. For more information, please see

About Fujitsu UK & Ireland

Fujitsu UK & Ireland is a leading IT systems, services and products company employing 12,000 people with an annual revenue of £1.67 billion. Additionally, Fujitsu’s other operations in the UK bring its total employee numbers to over 14,000 and its total revenues to £1.8 billion. Its business is in enabling its customers to realise their objectives by exploiting information technology through its integrated product and service portfolio. This includes consulting, applications, systems integration, managed services and product for customers in the private and public sectors including retail, financial services, telecoms, government, defence and consumer sectors. For more information, please see:

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Company:Fujitsu UK & Ireland

Date: 07 October, 2015
City: London


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