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Fujitsu named Supplier of the Year at the European Retail Solutions Awards

June 07, 2007

Fujitsu Services is celebrating success at this year’s European Retail Solutions Awards, which saw the company receive an impressive two awards; one for the much coveted ‘Supplier of the Year’ and the other, an innovation award, in partnership with its client Vodafone.

Fujitsu was named ‘Supplier of the Year’ at the awards ceremony. The industry acclaimed judges commented that “the award recognises Fujitsu’s important place as a trusted adviser and innovator for many of Europe’s best known retail names.

Fujitsu and Vodafone UK were awarded the ‘Most Innovative Use of In-Store Technology’ for the implementation of Q-MATIC, the world leader in queue management systems, which has transformed the management of customer flow in Vodafone stores. The technology has been installed in over 100 UK stores and a number of business benefits have already been realised, including a 26% increase of contract volumes.

Commenting on the ‘Supplier of the Year’ award, Dr Mark Dorgan, European retail partner at Fujitsu Services, said: “We are extremely proud to have won this prestigious award and is testament to our continued hard work in the retail arena. We have formed close partnerships with all of our retail clients, working with them to understand their customers’ needs better and provide a differentiated customer experience.

Commenting on the ‘Most Innovative Use of In-Store Technology’ award, Mark Southcott, global account director for Vodafone at Fujitsu Services, said: “Having worked with Vodafone for more than 20 years, it is great to receive recognition from such prestigious industry awards.

This award reinforces the great results that can be achieved when retailers and suppliers work in partnership together on initiatives that focus on improving the customer experience in-store.

The awards, which celebrate outstanding achievements in retail technology and the teams behind them, are now a firm fixture in the retail technology calendar.

Notes to Editors

The seventh European Retail Solutions Awards ceremony took place on Wednesday 6 June 2007 at the Hilton Birmingham Metropole.

About Fujitsu Services

Fujitsu Services is one of the leading IT services companies in Europe, Middle East and Africa . It has an annual turnover of £1.74 billion, (€2.58 billion) employs 14,500 people and operates in over 20 countries. It designs, builds and operates IT systems and services for customers in the financial services, telecom, retail, utilities and government markets. Its core strength is the delivery of IT infrastructure management and outsourcing across desktop, networking and data centre environments, together with a full range of related services, from consulting through integration and deployment. Headquartered in London , Fujitsu Services is the European-centred IT services arm of the Fujitsu Group. The Fujitsu Group is a US$45 billion (€37 billion) leader in customer-focused IT systems and services for the global marketplace.

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Graham Goulden

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Company:Fujitsu Services

Date: 07 June, 2007