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Fujitsu Services Business Gains International Momentum

Fujitsu UK & Ireland

London, November 05, 2013
  • Significant new customer wins validate Fujitsu’s service-driven approach to delivering ICT services
  • Flexibility of service delivery distinguishes Fujitsu from competitors
  • Globalisation of services portfolio accelerates

Fujitsu today at Fujitsu Forum 2013 highlights growing momentum as it continues to develop its services business across EMEA&I (Europe, the Middle East, Africa and India). As Fujitsu accelerates the globalisation of its services portfolio, so the European region has seen significant new wins and Fujitsu reports an increase in multi-national opportunities.

Every day, a 31,000 strong international team of Fujitsu services staff provides support for more than 4.4 million end-users, in 177 countries, with 41 languages. And every month, customers depend on Fujitsu to handle their 1.5 million support requests. 

In EMEA&I, Fujitsu’s services business has achieved significant new customer wins in 2013, including the German Federal Labor Agency (Bundesagentur für Arbeit) and the Government of Catalonia (Generalitat de Catalunya) in Spain. In addition, Fujitsu confirms an increase in the volume of business from multi-national operations, as a consequence of its ongoing globalisation of IT services. 

With 50 percent of the global Fortune 1000 now being customers of Fujitsu services, when it comes to big data, Fujitsu is playing in the major league, managing around 140PB of data and almost 150,000 servers located in a total of 113 own- and customer-managed datacentres around the globe.

Fujitsu’s world-class services resources

Customers are supported by a combination of local and global resources: a worldwide network of more than 100 datacentres, 6 multi-lingual service centers, 7 Global Delivery Centers and networked Cloud centers. Global Delivery Centers provide follow-the-sun services operations support, delivering services expertise to customers to a consistently high service level. With international services business comprising more than 50 percent of its group revenues, generating approximately EUR 6.4 Billion annual revenue, Fujitsu is now one of the top four leading global ICT Services companies..

Flexible services approach

This growth underlines that Fujitsu is capable of scaling to global levels to support customers who want a one-stop shop for their entire ICT infrastructure. Fujitsu designs, builds, operates and maintains entire infrastructures on behalf of multinational and global companies, boasting a broad ICT services portfolio covering Business Application Services, Managed Infrastructure Services and Technical and Maintenance Services. All are delivered around the world within a flexible organisation instead of the “one-size fits all” approach favored by some services providers.

Joel O’Halloran, Executive Vice President, Services, International Business, Fujitsu
“During 2013, Fujitsu has gained momentum in accelerating the globalisation of its services business. We have made good progress in the EMEA&I region, with some significant wins, in line with the commitments we made at the start of the year.”

About Fujitsu

Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Approximately 170,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers. Fujitsu Limited (TSE: 6702) reported consolidated revenues of 4.4 trillion yen (US$47 billion) for the fiscal year ended March 31, 2013. For more information, please see: http://www.fujitsu.com

About Fujitsu UK & Ireland

Fujitsu UK & Ireland is a leading IT systems, services and products company employing over 10,100 people with an annual revenue of £1.6 billion. Additionally, Fujitsu’s other operations in the UK bring its total employee numbers to over 14,000 and its total revenues to £1.8 billion. Its business is in enabling its customers to realise their objectives by exploiting information technology through its integrated product and service portfolio. This includes consulting, applications, systems integration, managed services and product for customers in the private and public sectors including retail, financial services, telecoms, government, defence and consumer sectors. For more information, please see: http://uk.fujitsu.com

Nik Jeffries

Phone: Phone: + 44 (0) 20 7861 2800
E-mail: E-mail: teamfujitsu@harvard.co.uk
Company:Harvard PR

Graham Goulden

Phone: Phone: + 44 (0) 843 354 9568
E-mail: E-mail: graham.goulden@uk.fujitsu.com
Company:Fujitsu UK & Ireland

Date: 05 November, 2013
City: London

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