I think Fujitsu possesses some of the highest data analysis capabilities within the industry. We felt very reassured when we were working with them to develop AI algorithms.

Reijiro Matsui, Customer Relations and Services Division The Kansai Electric Power Co., Inc.
Download Full Case Study PDF

Kansai Electric Power Co., Inc.

The Kansai Electric Power Company (KEPCO) is using Fujitsu Artificial Intelligence to analyze smart meter data and detect lifestyle rhythm changes.


In response to electricity deregulation, the Kansai Electric Power Company has been proactively diversifying its main areas of business which include electric power, heat supply, telecommunications and gas supply. The company maintains the group vision of “fulfilling its role as Japan’s leading company in the energy sector” and from May 1, 2016, it has been operating under the brand statement of “power with heart”.


KEPCO uses data from smart meters to identify the lifestyle patterns of individual residents. When the resident’s electricity use deviates from normal behavior, a message is sent to inform his or her family, who may be living elsewhere. This is the concept behind KEPCO’s “Lifestyle Rhythm Notification Service.” However, the sheer amount of data has proved hard for KEPCO to analyze.


Following field tests undertaken with Fujitsu, KEPCO has incorporates Artificial Intelligence (AI)-based technologies to make the service viable.


  • Enabled the development of the “lifestyle rhythm notification service” which picks up on changes in a customer’s power usage
  • Data curators built logic that utilizes AI and can be used for data analysis
  • Adopted a sophisticated cloud-based marketing AI container with a platform that is suitable for analytics

Download Full Case Study PDF

Top of Page