"The review, validation and optimization of the RPA services was similar to a change management process, which was professionally supported by the Fujitsu experts with in-depth and competent consulting services."
Robert Kacer, Product Owner RPA Solutions, DB Automation Center DB Systel GmbH.
DB Systel GmbH, headquartered in Frankfurt am Main, is a wholly-owned subsidiary of Deutsche Bahn AG (DB AG) and the digital partner for all group companies. Using a holistic, customer-specific offering, the company successfully promotes the digitalization of all DB AG companies in an integrative and value-creating fashion.
DB Systel operates an RPA competence center that offers RPA services for internal DB customers. An IT partner was required to assist with the review, validation and optimization of the services.
Fujitsu supplied the licenses for the RPA software as well as an extensive advisory package, which comprised the development of IT service management processes, a review of the procedures for workflow development, the preparation of a reporting concept as well as the preparation and implementation of training workshops for RPA developers.
CS_2019Jan_DB_Systel (937 KB)
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