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Senior Field Service Engineer (Contract)

delta_rJob Title : delta_r  Senior Field Service Engineer (Contract)
Post Date : 12 February 2020
No. Required : 1 position
Job Description :


1. Implement user Applications

  • Configure hardware, software and design application requirements of products offered to customers to
    meet their requirements
  • Establishment and maintain computer networking system (LAN/WAN)
  • Install OS and Necessary software (Ability to manage and configuration Windows 7, 10 and OS POS
    Ready7 and Anti-Virus Products)

2. Hardware/Software trouble solving

  • Hardware failure primary action fix
  • Re-install software and application

3. IT Consultant

  • Investigate and analysis IT problem
  • Provide solution and recommendation

4. On-site service

  • Provide engineering on-site service following service level agreement

5. Set IT standard for customer to easier support from helpdesk and document HW/SW and Network

6. Perform other ad-hoc tasks and duties as assigned by the management

7. Project Control

  • Prepare progress reports to Project Manager
  • Cooperate and managed Subcontractor relate to project response
  • Vendor management and control quality of service
  • Provide second line support for subcontractor and user

8. Trouble Shooting

  • Define the problems
  • Determine the problems’ urgency and difficulty
  • Assign responsible person to make corrections

9. Participate and assist in driving knowledge management

10. Conduct customer monthly meeting at customer site

Qualification :
  • Bachelor degree in Engineer or Computer Sciences or any related fields
  • At least 3-5 years of experience of service Server &Storage computer and peripheral or any related fields
  • Good command of English

The attractive remuneration package (salary, bonus, commission, profit sharing, gasoline allowance, good training support, etc.) will be commensurate with successful candidates. Only short-listed candidates will be notified. Interested applicants are invited to apply with full resume, a recent photograph, transcript and current/expected salary to the following address :

Human Resources Department (Recruitment)
Fujitsu (Thailand) Co., Ltd. (FTH)

icon-telephone Tel: +66 (0) 2302 1683,1685
icon-fax Fax: +66 (0) 2302 1555
  Exchange Tower, 22nd-23rd Fl, 388 Sukhumvit Road, Kwaeng Klongtoey, Khet Klongtoey,
  Bangkok 10110

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