Fujitsu Retail Suite
An explosion of consumer-facing devices, in and out of the store, is creating endless retailing possibilities – where consumers will increasingly expect personalized interaction – the customer experience – on the device of their choice, anywhere, any time and every time. These new technologies create new demand and opportunities for retailers to not only reach the consumer at each of these different touch points, but to also leverage the data from these touch points to improve the operations of their store and enterprise.
Realizing interoperability, among numerous real-time devices and applications from multiple vendors, can be a complex and daunting task, especially when integrating legacy systems. Extending legacy systems, increasing real-time interaction rates, and ensuring interoperability between discrete functions across the retail operation require a dynamic infrastructure and system architecture.
Fujitsu has developed the Fujitsu Retail Suite (FRS) to enable companies to minimize the time, cost and risk of creating real-time interoperability between disparate applications and devices that support a multitude of retailing interactions.
The FRS provides the essential applications for running the store – including GlobalSTORE® our award winning PoS – and includes the infrastructure to integrate the GlobalSTORE® application set with other applications in the store, or in the enterprise, or on the web into the current retail environment with minimum disruption to the ongoing operation. GlobalSTORE® is architected to exploit the benefits of simplicity and scalability offered by Service Oriented Architecture (SOA). Our FRS is open and can be used to integrate applications and functions from other vendors. It allows multiple functions in the store and across the enterprise to work together at a granular level in real-time, in such a way that does not require invasive surgery to existing systems.
If a company does not have a need for our complete FRS or desires to keep their existing PoS application, they can deploy selected elements of the FRS which are available discretely. This allows the customer to quickly extend and integrate a wide range of applications – from Fujitsu and others – across multi-vendor, multi-channel retail technology environments. Thus, we can help you extend the life of legacy store systems by adding new functionality with less risk and at a much lower cost.
The Fujitsu Retailing SOA is the open infrastructure built on the Microsoft’s .NET Framework, the programming model for building XML Web services and applications that makes the Fujitsu Retail Suite possible. It includes dynamic messaging and services to separate the functions, data and screen formats associated with interoperability in the store – including interaction with other service-oriented platforms.
Fujitsu Retail Suite Flyer
– A full-featured, customizable PoS, cash management and back office application, GlobalSTORE® is the perfect solution for small specialty to large chain retailers. It reduces training costs, improves cashier performance, increases reliability and lowers maintenance and customization costs.
GlobalSTORE® is based on our Fujitsu Retail Suite and enables you to easily connect different applications and devices from multiple vendors on various platforms. The result is a complete store system that reduces the costs of integration and helps you provide better customer service.
As a true international solution, GlobalSTORE® allows you to interoperate your PoS systems at multiple locations, whether across town or around the globe. Store staff can now be empowered to view merchandise inventory across the enterprise and have items shipped directly to the customer from any number of locations.
Because GlobalSTORE® provides multi-currency, multi-language capability, you can rely on a single store solution for all countries in which you operate. This makes it easier for you to adjust to new markets and opportunities while keeping infrastructure costs low.
A Single Store Solution Suited to Many Needs
Increase Revenue at the Point of Service
- For Retailers Large and Small - Whether you need a few PoS systems or hundreds, GlobalSTORE® enables you to run the same system regardless of the size or number of stores in your operations.
- Supports Different Store Formats - GlobalSTORE® is designed to fit your business needs, whether it’s for a particular store format or different departments within a store. You can manage one system from corporate while maintaining specific business features for various store formats. Even multiple chains can operate from a single application.
Global Store Data Sheet
- Quickly Train New Store Associates - To help your employees get up to speed quickly - and efficiently assist customers - GlobalSTORE® features an adaptable, easy-to-use interface as well as optional training video loops.
- Ensure Store Promotions Achieve Objectives - GlobalSTORE® offers the most complete promotions systems in the industry, with more than 350 built-in formats. It not only provides a wide variety of options but is designed to ensure that promotions are applied appropriately, including calculating "best deal" price structures.
- Extends Point of Service Capabilities to New Devices - You can use any number of mobile devices in concert with GlobalSTORE®. There’s no need to invest in dual development and maintenance for both POS and mobile devices.
- A multi-channel solution which integrates individual store back offices into an enterprise dashboard, allowing you to take advantage of opportunities, improve efficiency, and reduce IT costs.
- A returns management application, ReturnCENTER™ centralizes transaction details. By providing real-time access to data for returns across the chain, ReturnCENTER™simplifies the returns process and minimizes opportunity for fraud.
- Our suite of customer management applications seamlessly integrates with existing multi-channel applications. CustomerCENTER™ helps you manage customer profiles, loyalty program details, promotional campaigns and analysis in real-time to cultivate customer loyalty and obtain higher ROI.