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End User Services

The right solution for your business – Workplace Anywhere

Fujitsu End User Services is an innovative, managed solution that enables your staff to work more productively – whenever and wherever they choose. We apply the right services to meet your specific needs to make it possible to deliver a compute and communications experience that’s personalized for each and every employee, at scale.

Fujitsu has been positioned as a leader in Gartner's Magic Quadrant for End-User Outsourcing Services, Europe (Gartner, Gianluca Tramacere et al, 3rd August 2015)*. For the second year running we have been positioned highest in the ‘ability to execute’ axis. We are proud to have made a significant move on the 'completeness of vision' axis as well.

What if you could transform your workplace:

  • At a pace that suits your business?
  • Where there’s an opportunity to demonstrate the value of IT?
  • While minimizing the risks of change?

A single blended service - as mobile as your people need to be

Using any device – tablet PC, smartphone, laptop or desktop PC, your people can access all the applications, data and communications tools they need – in the right place, at the right time. Plus, our service is centrally managed and securely delivered to give you peace of mind.

Fujitsu End User Services is delivered as a single blended service. We apply the best-fit model from the services below to satisfy the different roles and requirements of your users.

Virtual Client Services

Virtual Workplace 
At the heart of Fujitsu End User Services is our proven approach to desktop virtualization, enabling us to run and manage operating systems, applications, user settings and data centrally. Compute and communications are presented back to each user securely and seamlessly – with a service that’s device and location aware.

Classic Client Services

Classic Client Services
A more traditional and rich client service – for employees that require localized access to applications and data. We even provide complete lifecycle management on your behalf.

Managed Mobile

Mobile Workplace
Our mobile application and device management uses enterprise-class cloud services to manage, support and control your mobile environment – from policy management to security controls.

Unified Communications

Unified Communications and Collaboration Services
We provide integrated voice, email and instant messaging from the Microsoft O365 suite - all run and managed centrally by Fujitsu. With a complete managed communication and collaboration environment, it ensures a consistent and seamless high-quality experience for every user, and at the same time, your IT team can be relieved for other higher value tasks.office365

Secure Workplace

Secure Workplace
We provide end to end security services to secure your end-point devices with anti-virus, anti-malware, data encryption and user behavior analytics to mitigate and protect your company and users’ critical asset.

How we mobilize your workforce

Fujitsu End User Services help mobilizing your workforce. It is delivered seamlessly to ensure a high-quality user experience across all devices including bring-your-own device (BYOD) – from virtualizing your apps and keeping your data safe, to giving your business all the support it needs.

Why choose Fujitsu to manage your end user computing environment?

  • Blended end-to-end service
    Fujitsu is the only service provider delivering a virtualized blended service at scale today. Our end-to-end service covers desktop and mobile, communication and collaboration, with solutions that are device, carrier and data-source agnostic. We bring together your applications, data and communications into a single and secure virtualized environment to deliver a performance you can rely on.
  • Workplace products
    At Fujitsu, we offer IT Solutions for a Human Centric Workplace based on a comprehensive hardware portfolio to improve your employees' performance and the outcome of your business.
  • Global delivery
    Our global reach enables us to deliver IT management services around the world and is underpinned by one of the largest global IT infrastructures. Global Delivery Centers support our customers in more than 41 languages and with a local presence in 70 countries.
  • Best shoring
    A combination of on-site, on-shore, near-shore and off-shore teams means we can lower your costs and provide you with the highest service standards possible – wherever you’re operating around the world.
  • Scalability
    We advocate a modular approach so you have the capacity and flexibility to scale up or down the services you need in response to growing consumerization and mobility among your workforce.
  • Partnerships and Expertise 
    Because of our strategic partnerships with vendors such as Citrix and Microsoft , we provide a single point of expertise and ownership, for a solution that’s tailored to your individual business needs. Fujitsu continuously invests in technical training of its employees and holds more than 2000 technical certifications on Citrix products - more than any other service integrator (SI). In fact, about 1/3 of all technical certifications held by SIs that Citrix considers Strategic or Global partners are held by Fujitsu.
  • Innovation
    You can rely on cost-competitive, reliable services built on decades of experience in running desktop estates all around the world coupled with a commitment to innovation.

* Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.