Our Exchange service comprises of rapid permanent replacement of a faulty scanner and includes:
The replacement product is shipped in a robust shipping carton, complete with scanner specific foam interior to ensure that your replacement scanner arrives undamaged and is ready to go as soon as it arrives. The re-usable shipping carton eliminates damage in transit, whilst significantly cutting down on waste cardboard in our service operation. This helps us reduce our environmental impact.
Visit our product warranty & service plans pages to compare warranty and service plans.