Support

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Client Computing Devices

Notebooks (LIFEBOOK), Tablet PCs (STYLISTIC), Desktop PCs (ESPRIMO), Workstations (CELSIUS), Displays, and Interactive Panels

Support by Subject

Fujitsu provides support for all models of the products listed below, with a choice of service levels to fit the specific needs of your business.

- - Update the Battery Charging Control Function
- - What's new in this update
- 2022.1 INTEL PLATFORM UPDATE (IPU)
  2022.1 INTEL PLATFORM UPDATE (IPU) Intel 2022.1 IPU covering Intel® CSME, BG, TXT & SGX updates, Intel® Firmware (BIOS) updates… [read more]
  2022 - Q1 INSYDE SECURITY ADVISORY (ISA)
  Insyde 2022/Q1 ISA covering Insyde® Firmware (InsydeH2O UEFI-BIOS) updates… [read more]
  2021.2 INTEL PLATFORM UPDATE (IPU)
  Intel 2021.2 IPU covering Intel® SPS, AMT & PMC updates, Intel® Firmware (BIOS) updates, Intel® Processor Microcode (MCU) updates … [read more]
  2021.1 INTEL PLATFORM UPDATE (IPU)
  Intel 2021.1 IPU covering Intel® CSME, SPS & LMS updates, Intel® Firmware (BIOS) updates, Intel® Processor Microcode (MCU) updates … [read more]
  2020-2 Intel Platform update ( IPU ) announcement on 10 Nov 2020
  Intel 2020.2 IPU covering Intel® CSME, SPS, TXE, AMT, ISM & DAL updates, Intel® Firmware (BIOS) updates, Intel® Processor Microcode (MCU) updates … [read more]
  Intel Vulnerabilities IPU 2020-1 announcement on 11 Jun 2020
  Intel 2020.1 IPU covering Intel® CSME, SPS, TXE, AMT & DAL updates, Intel® Firmware (BIOS) updates, Intel® Processor Microcode (MCU) updates and Intel® SSD updates … [read more]
  Intel® CSME, SPS, TXE and Intel® AMT 2019.2 IPU Advisory (INTEL-SA-00241)
  Multiple potential security vulnerabilities in Intel® Converged Security and Management Engine (Intel® CSME), Server Platform Services (Intel® SPS), Trusted Execution Engine (Intel® TXE) … [read more]
  Intel® CSME, SPS, TXE and Intel® AMT 2018.4 QSR Advisory (INTEL-SA-00185)
  Multiple potential security vulnerabilities in Intel® Converged Security and Management Engine (Intel® CSME), Server Platform Services (SPS), Trusted Execution Engine (TXE) … [read more]
  Intel® CSME, SPS, TXE and Intel® AMT 2019.1 QSR Advisory (INTEL-SA-00213)
  Multiple potential security vulnerabilities in Intel® Converged Security and Management Engine (Intel® CSME), Server Platform Services (SPS), Trusted Execution Engine (TXE) … [read more]
  Battery Charging Control Update Tool to Fujitsu-made Laptop PCs
  Since February 9, 2017, Fujitsu has been offering a “Battery Charging Control Update Tool” through its website for … [read more]
  Side-Channel Analysis Method Vulnerability (INTEL-SA-00115)
  The vulnerability Variant 4 is a derivative of side channel methods previously disclosed in January. Like the other variants, Variant 4… [read more]
  Side-Channel Analysis Method (Spectre & Meltdown) Security Vulnerabilities (INTEL-SA-00088)
  Malicious code utilizing a new method of side-channel analysis and running locally on a normally operating platform has the potential to allow the inference of data values from memory. This issue takes advantage... [read more]
  Intel Firmware Vulnerability (INTEL-SA-00086)
  Intel has identified several security vulnerabilities that could potentially place impacted platforms at risk ...[read more]
  Infineon TPM Vulnerability
  A vulnerability in Infineon TPM hardware has been discovered recently with outdated TPM firmware using an algorithm that generates weaker RSA keys ...[read more]
  Voluntary Recall and Replacement of Laptop Battery Packs
  Certain battery packs manufactured by Panasonic Corporation and used in Fujitsu laptops may ignite and result in fire while recharging... [read more]
  Information update for Battery Charging Control
  Fujitsu is continuously seeking ways to improve the efficiency and safety of our PC products for the benefits of our End Users... [read more]
  Intel Firmware Vulnerability(INTEL-SA-00075)
  How to identify and secure vulnerable systems... [read more]
  Voluntary Recall and Replacement of Laptop Battery Packs
  We have learned that certain battery packs, manufactured by Panasonic Corporation and used in Fujitsu laptops as either originals or replacements, in rare instances may ignite and result in fire. Accordingly, Fujitsu will voluntarily recall and replace the battery packs that may be affected.[read more]
- - China RoHS and Vietnam RoHS
- - Disinfecting and cleansing guidance for Fujitsu PCs

Integrated Systems, Server & Storage

PRIMFLEX, PRIMERGY and ETERNUS Series
Support for Fujitsu Computing Products via the Central Portal

Fujitsu product support portal

Other Products

Scanner & Other Fujitsu Products

Support for the products below is provided by Fujitsu partners and group companies. Please use these links to contact the relevant support teams to ensure your request can be dealt with in a timely manner .