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Fujitsu

Philippines

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Team Leader-Technical Support for Desktop

Qualifications:

  • Primarily responsible for the management of the day-to-day activities of onsite desktop engineers.
  • Must have expertise and understand requirement of a client distributed environment.
  • Must have expertise on handling escalated customer issues.
  • Must have expertise on using tools to measure engineers work performance and workload management.
  • Must be able to emulate processes and procedures specific to the customer and of ITIL® (ITIL® is a Registered Trade Mark of AXELOS Limited) framework.
  • Must have strong working technical knowledge on desktop operating systems (MS Windows-based), desktop productivity tools (Microsoft Office, Internet Explorer, Adobe Acrobat Reader, Microsoft Project, Visio) Symantec, Trend Micro Anti-Virus, Ghost replicating tools and Client Management Software.

All candidates for the above positions must have the ff. additional qualifications:

  • Have strong documentation skills and expertise in handling escalated customer issues.
  • Able to emulate processes and procedures specific to the customer and of ITIL® (ITIL® is a Registered Trade Mark of AXELOS Limited) framework.
  • Excellent oral and written English communication skills.
  • Strong multi-national, multi-cultural experience and orientation.
  • Customer focused.

Please send your resumes to the contact stated below:

We shall respond to qualified applicants only

Contacts

WeServ Systems International, Inc.
Human Resources Department
E-mail: E-mail: recruitment@ph.fujitsu.com
Address: 12/F Net Square Building, 3rd Ave cor 28th St., Crescent Park West, Bonifacio Global City, Taguig City, Philippines