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Fujitsu

Philippines

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Standard Operating Environment (SOE) Manager/ Architect

Job Description

  • To manage and monitor the Standard Operating Environment (SOE) projects implementations and activities for the delivery of a Desktop Managed Service.
  • To provide leadership and guidance technical engineers in respect to the delivery of all desktop solutions.
  • To monitor and manage SOE projects, 3rd level SOE support and desktop related problem management cases.
  • To develop and streamline support and maintenance processes for standardised management across multiple customers.

Qualifications:

Required:

  • 4 years of managing and supporting desktop hardware and software.
  • 2 years experience in SOE design, development and implementation.
  • Exposure to application packaging and deployment methodologies using Windows Installer technology.
  • Microsoft deployment methodologies for Windows XP and Windows Vista.
  • Exposure to the processes of Incident, Problem, Change and Configuration Management.
  • Professional documentation skills for use in customer proposals, user training and technical documents.
  • General knowledge of varying desktop, laptop, mobility and peripheral devices.
  • Strong troubleshooting skills for software conflicts.

Highly Desirable (one or more of the following Desktop Management technologies):

  • CA Unicenter Desktop and Server Management or CA Unicenter Desktop Management Suite.
  • Microsoft SMS.
  • Novell ZENWorks.

Advantageous:

  • Application packaging, conflict management and verification techniques using Wise Package Studio.

Other Important Information:

  • Willing to be dispatched to client site on-shore.
  • Good communication skills- oral and written.
  • JLPT level 4 or higher is a plus.

Please send your resumes to the contact stated below:

Contacts

WeServ Systems International, Inc.
Human Resources Department
E-mail: E-mail: recruitment@ph.fujitsu.com
Address: 12/F Net Square Building, 3rd Ave cor 28th St., Crescent Park West, Bonifacio Global City, Taguig City, Philippines