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Fujitsu

Philippines

Archived content

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Service Delivery Manager

Qualifications:

  • Primarily responsible for the management of the entire managed service project.
  • Must have expertise in conducting knowledge gathering of due diligence, project commissioning and transitioning and service transformation.
  • Must have deep knowledge on IT Infrastructure services requirement.
  • Must have complete understanding of cost structure of a project and the ability to implement the project within the given budget.
  • Must able to emulate processes and procedures specific to the customer and of ITIL® (ITIL® is a Registered Trade Mark of AXELOS Limited).
  • Excellent management of resources to increase productivity, efficiency and profitability.
  • Must have minimum of five (5) years hands on experience on Service Delivery Manager role.
  • Must have ITIL® certification.

All candidates for the above positions must have the ff. additional qualifications:

  • Have strong documentation skills and expertise in handling escalated customer issues.
  • Able to emulate processes and procedures specific to the customer and of ITIL® framework.
  • Excellent oral and written English communication skills.
  • Strong multi-national, multi-cultural experience and orientation.
  • Customer focused.

Please send your resumes to the contact stated below:

We shall respond to qualified applicants only

Contacts

WeServ Systems International, Inc.
Human Resources Department
E-mail: E-mail: recruitment@ph.fujitsu.com
Address: 12/F Net Square Building, 3rd Ave cor 28th St., Crescent Park West, Bonifacio Global City, Taguig City, Philippines