NOTE: this is an archived page and the content is likely to be out of date.
Frontline Technical Support
- Male or Female
- 22 – 35 years old
- College graduate of any 4 or 5 year IT related course
- Experience (at least 1-year) from call center industry is preferred.
- Customer focus (easily accessible, reliable, proactive, ownership, excellent follow-up)
- Ability to learn fast and grow on the job
- Excellent interpersonal skills (teamwork, positive attitude and ability to work in a constantly dynamic environment, stress and complaint management)
- High integrity and credibility
- Effective communication skills – written and oral (articulate, active listener, strong command of English)
- Global and cross cultural perspective – high tolerance for cultural, linguistic differences and working styles
- Good general PC technical knowledge
- Some telecommunications and network knowledge
- Ability to work under pressure in a roster controlled call center environment
- Preferably with MCP certification or related certifications
- Familiar with IT service management ticketing system like Remedy or similar including related processes like ITIL® (ITIL® is a Registered Trade Mark of AXELOS Limited) version 3.0
- Willing to start ASAP
Please send your resumes to the contact stated below:
We shall respond to qualified applicants only
Fujitsu Philippines Inc.
Address: Ground floor, United Life Building 837 A. Arnaiz Avenue (formerly Pasay Road) Legaspi Village, Makati City, Philippines