Infrastructure Services
Your Path to a Resilient, Scalable IT Infrastructure
Companies face increasingly complex IT challenges: diverse vendors, growing data volumes, and rising availability demands. Fsas Technologies Managed Infrastructure Services solve these problems – with holistic support ranging from on-prem to hybrid cloud.
Your biggest challenges:
- Fragmented system landscapes
- Unplanned outages & long downtimes
- High costs due to redundant processes
Your Challenges Are Our Goals
With our services, you sustainably save costs in maintenance, support, and infrastructure management – through consolidation and clear SLAs.
We consolidate your service contracts and centralize support – significantly reducing coordination workload.
Our proactive services, real-time monitoring, and streamlined processes ensure faster response times and higher system performance.
Benefit from our all-round service – for both Fsas Technologies and third-party products. We ensure seamless maintenance and development of your infrastructure so you can focus on innovation.
Use our holistic services to manage your IT infrastructure efficiently and fully focus on your core business.
Our Offering – Your Benefit!
Managed Maintenance
This service is aimed at companies with heterogeneous infrastructures from different vendors. Fsas Technologies offers:
- Single point of contact for maintenance, support, IMAC/D and rollouts – including cross-border coordination
- Standardized SLAs, real-time monitoring, and spare parts management
- Significantly reduced administration efforts with long-term investment protection
Implementation Services
This service ensures a smooth start of new or migrated systems – the perfect complement to maintenance operations:
- Comprehensive IMAC/D and Professional Services for Fujitsu hardware
- Integration of existing third-party products into your environment
- Rollouts, configuration, and documentation by certified experts – including system handover
Product Related Services
Targeted, product-based support for Fujitsu and partner solutions with a focus on stability:
- Regular software & firmware updates and upgrades
- Technical support for troubleshooting and downtime prevention
- Standardized procedures and clear processes to ensure product integrity
“With Fujitsu we get solid and convincing technology ‘from a single source’ as well as know-how, excellent consulting, and support for new developments – something the BA has benefited from for many years.”
Günter Schäfer, Chief Architect SAP, Federal Employment Agency
Industry:
Public Sector
Country:
Germany
Employees
approx. 120,000
Customer Results:
- Seamless transition from project and integration phase to operations
- High availability and reliability
- No need for additional operating staff
- Efficient operations with short lead times within managed infrastructure
Experience Counts:
For over 40 years, we have supported companies worldwide with our Infrastructure Services.
Global Network:Our 150 in-house technicians and several hundred partners provide comprehensive support coverage.
Transparency:With real-time reporting and automated error detection, we ensure transparency and stability.
ISO Certified:Our certifications such as ISO 20000-1 and ISO 27001 guarantee the highest quality standards.
With Fsas Technologies Infrastructure Services you don’t just get a service provider, but a partner who ensures simplified IT operations with an optimal cost-benefit ratio.
Blog Post:
IT Cost Transparency through Managed Maintenance: Increase Efficiency and Optimize Spending
In today’s business world, companies increasingly depend on a transparent and efficiently managed IT infrastructure. But in many organizations, the exact breakdown of IT costs remains a challenge. Scattered service contracts, multiple vendors, and complex billing models make oversight difficult – and often cause unnecessary expenses.
Read more on the blog (in German)
Frequently Asked Questions
Fsas Technologies has over 40 years of experience in Infrastructure Services, a global network with 150 in-house engineers and hundreds of partners. They are ISO certified (e.g., ISO 20000-1 and ISO 27001), ensuring the highest quality standards, and provide transparency through real-time reporting and automated error detection.
Fsas Technologies primarily addresses three challenges: fragmented system landscapes, unplanned outages and long downtimes, as well as high costs from redundant processes. The goal is to create a resilient and scalable IT infrastructure.
Through consolidation and clear SLAs, maintenance, support, and management costs are sustainably reduced. In addition, Fsas bundles service contracts and centralizes support, significantly lowering coordination effort.
Managed Maintenance provides a single point of contact for maintenance, support, IMAC/D, and rollouts, including cross-country coordination, standardized SLAs, and real-time monitoring. It is ideal for companies with heterogeneous infrastructures and multiple vendors that want to reduce administrative workload and protect investments.
Our services are tailored for Data Center, Office, Retail, Campus infrastructures, as well as Unified Communication and Special Devices.
Standard IMAC/D enables predictable projects with clearly defined services. Advanced Packs further reduce risks through structured milestones and deeper planning.
Our services are tailored for Data Center, Office, Retail, Campus infrastructures, as well as Unified Communication and Special Devices.
What benefits do Fsas Technologies "Implementation Services" provide when introducing new IT systems?
Product Related Services provide targeted, product-based support with a focus on stability. This includes regular software and firmware updates, technical support for troubleshooting and avoiding downtimes, as well as standardized procedures and clear processes to ensure product integrity.
Fsas Technologies offers all-round service that covers both Fsas Technologies and third-party products. This multivendor expertise ensures seamless maintenance and development of the entire infrastructure, regardless of the manufacturer, enabling customers to focus on innovation.