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Resource Center - End User Experience : Fujitsu Netherlands

Resource Center

This is the place to be to download white books and read articles and blogs about End User Experience. This page will be updated regularly, so check this page for the latest information.

Workplace 2025

White Paper-2025

PAC research
What will an effective workplace strategy look like when millennials control the boardroom, AI goes mainstream and the traditional office disappears?

Download the White Paper >>


Next Generation Service Desk

Overview brochure Servicedesk

White Book
While the ‘walk-up’ service desk will always remain popular, automated service-desk processes will increasingly be adopted as part of an end-user-centric approach.

Download the White Book >>


Intelligent Engineering

White Paper
The ‘always-on’ economy demands ‘always-on’ enterprises. Less downtime, more productivity. Read more about a proactive and predictive approach.

Download the White Paper >>

Blog posts

From The Netherlands

  • In the media: Read our PR article for Dutch IT Channel
    ‘The Future: an IT Self-Service Desk’ (Dutch)
  • Fujitsu Adds Cognitive Technologies to Next-Generation Service Desk
    Read Press Release
  • Report of EUX event April 2017: Workplace is changing, are you ready for it?
    Read the report to see what we have discussed during this event about the evolution of the workplace and new technologies such as Robotic Process Automation and Artificial Intelligence.
    Read the full report of the event attended by 20 customers
  • In the media: Workplace as an anchor for innovation
    Read our article in the Dutch C-level magazine ‘Boardroom IT’ of ICT Media, including our advice on ‘Security in the workplace environment’.
    Read the Dutch article ‘Best practices for end-user experience’ (2.84 MB )
  • Report of EUX event November 2016: Make IT ‘cool’ again
    Are you changing your strategy fast enough to keep up with today’s “end user needs” in this Hyperconnected World? This was the main question during our End User Experience (EUX) event of November 2016.
    Read the full report of the event attended by 25 customersOpen a new window
  • Workplace Anywhere: Free your enterprise
    Digital disruption changes the world. Successful companies are connected and stimulate in this way creativity and innovation power.
    Read the article (Dutch language)
  • The next step to a modern workplace
    Work is no longer tied to a specific place, for example an office building or a factory floor. Nor is it tied to specific working hours or even a specific device. The modern workplace is internet-centric and built around the user.
    Read the article (Dutch language)
  • This is the modern workplace
    In a world that is becoming increasingly connected, both office and field workers have all the information they need. Any time, anywhere and on any device.
    Read the article (Dutch language)


Working with Fujitsu

Read all about End User Satisfaction at Robeco