Fujitsu is helping organizations around the world accelerate their digital journey with confidence and less risk – helping them reap the benefits of end-to-end digital transformation
Over the past years Fujitsu has been an Elite Partner for ServiceNow, Fujitsu has performed many successful implementations of the ServiceNow platform. As a managed service provider Fujitsu delivers end-to-end ServiceNow solutions, from consultancy, implementation, integration, service orchestration and stakeholder communication, through to training and support. We are proud to be able to provide this full lifecycle support for our customer's ServiceNow implementations.
We all do this by the use of the SOSA process model, by which the customer experiences a more flexible and stable service and conversations with the IT organization are more about the future than about the past.
SOSA Whitepaper - Building a future proof IT organization
In order to stay relevant, IT organizations need to change how they operate and adopt a smarter way of working. A way of working that takes the delivery of services as its starting point and includes continuous service improvement as an ongoing responsibility. The Fujitsu SOSA implementation standard enables companies to continuously improve their Service Delivery by performing the four SOSA activities Simplify, Organize, Standardize and Automate on their workflows and tasks.
Why choose Fujitsu’s ServiceNow management solutions?
Recognized as a world-leading expert in digital transformation, we have extensive experience enabling organizations around the globe to accelerate their digital journey and digitalize with confidence. Our offering delivers proven benefits such as an average ROI of 449%, with an average payback period of 7.4 months.
400+ ServiceNow specialists in 16 countries
800+ project implementations
SaaS expertise in delivering global implementations
Together with ServiceNow we streamline service management processes across the enterprise. So your people are free to focus on doing more of what they do best.
- Coop Market Norway renews all IT Service Management processes with ServiceNow solutions from Fujitsu
- Nilfisk enables accurate asset management
- Basware accelerates customer support from issue to resolution
- OpusCapita benefits from using ServiceNow to correlate all incidents and events automatically
- ServiceNow improves all IT Service Management Processes at Belgian Isabel Group
- ServiceNow enables Dubai Silicon Oasis Authority to improve incident resolution times through better visibility of business processes