"Fujitsu was identified as a capable partner as it had a solid understanding of our development and was able to demonstrate an implementation methodology that was aligned with our needs."
Hamed Al Awadi ICT Vice President Dubai Silicon Oasis Authority
Dubai Silicon Oasis Authority (DSOA), a wholly-owned entity of the Government of Dubai, is the regulatory body for Dubai Silicon Oasis (DSO), a 7.2 square kilometer free-zone technology park. Established to facilitate and promote modern, technology-based industries in support of the region’s demand for business expansion, the hi-tech park enables its business partners to flourish with an unrivaled package of incentives and benefits, including state-of-the-art offices, educational institutions, hotels and healthcare facilities.
DSOA’s existing service desk required an upgrade to support its growing needs to enhance visibility, reporting, and dashboard capability. Therefore, a local partner was needed to manage this project.
DSOA evaluated potential deployment partners, looking primarily at local capability, ServiceNow experience, and project management methodology. It decided that Fujitsu was best positioned to deliver on time and on budget with Professional Services.
CS_2018Mar_Dubai Silicon Oasis Authority (1.22 MB )