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Bharat Petroleum streamlines employees’ access with PalmSecure

"Speed is of the essence because we need to process up to 18,000 people per hour during peak times. We had tried fingerprint recognition but its failure rate leaps during monsoon season. Fujitsu PalmSecure was the best solution to our access problems."

M Haridas, Chief Security Officer, Bharat Petroleum

The customer

Bharat Petroleum Corporation Limited (BPCL) is an Indian state-controlled oil and gas company headquartered in Mumbai, Maharashtra. The corporation operates two large refineries at Mumbai and Kochi, and its key businesses include Fuel and Services, LPG Gas, Automotive Lubricants and Aviation fuel services. BPCL ranked in the top 250 Fortune Global survey of the world’s biggest corporations in 2014.

The challenge

BPCL wanted to find a secure, reliable way to ease congestion at its refineries’ access points. Traditional methods such as ID cards or fingerprint recognition were either too slow or not accurate enough.

The solution

After a considerable amount of research and proof of concept testing, the company selected Fujitsu PalmSecure. This authentication system uses biometric technology to verify users based on vein pattern recognition.

The benefit

  • Fujitsu PalmSecure provides ID authentication based on vein pattern recognition, making it practically impossible to forge an ID
  • 48 BPCL turnstiles process thousands of employees every hour, each taking just three seconds to verify their ID
  • Streamlined access makes the business more productive and minimizes opportunities for fraudulent activity
  • An integrated database tracks entry and exit data for each employee and ensures that previously blacklisted workers are barred from every site


Read the full Bharat Petroleum case study (250 KB/A4, 2 pages)