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Он включает в себя услуги упреждающей поддержки и поддержки по заявкам. 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Чтобы учесть тенденцию перехода отрасли на вертикально интегрируемые стеки продуктов (например, интегрированные системы Fujitsu и решения по хранению данных), Fujitsu предлагает два разных типа поддержки инфраструктуры.
"],"NumericValues":[],"DateTimeValues":[],"LinkedComponentValues":[],"FieldType":2,"XPath":"tcm:Content/custom:service/custom:paragraphs[1]/custom:body","KeywordValues":[]}},{"heading":{"Name":"heading","Values":["Пакет услуг Fujitsu SolutionPack"],"NumericValues":[],"DateTimeValues":[],"LinkedComponentValues":[],"FieldType":0,"XPath":"tcm:Content/custom:service/custom:paragraphs[2]/custom:heading","KeywordValues":[]},"body":{"Name":"body","Values":["
Fujitsu SolutionPack – это пакет услуг начального уровня, обеспечивающий поддержку инфраструктуры. В основе SolutionPack лежат известные пакеты поддержки для аппаратных и программных продуктов, интегрированных в инфраструктуру решения. Заказ этих пакетов поддержки является обязательным предварительным условием для получения полной поддержки инфраструктуры.\n
\nПакет услуг SolutionPack необходимо приобрести вместе с инфраструктурным решением Fujitsu (или сразу после его приобретения). Услуги, включенные в этот пакет, обеспечивают поддержку готовой конфигурации в течение фиксированного периода обслуживания (36 или 60 месяцев) и по фиксированной цене (авансовый платеж). Возможно продление контракта на обслуживание.
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Fujitsu SolutionContract – это идеальное дополнение для всех инфраструктурных решений Fujitsu, обеспечивающее гибкость в отношении сроков и инфраструктуры по контракту, выбор которых может быть изменен во время срока действия контракта.
Минимальный срок действия контракта составляет 3 года и начинается с установленной в контракте даты. Контракт автоматически продлевается на один год, если он не был расторгнут в течение установленного периода.
Оплата пакета услуг SolutionContract производится на основании графика, предусматривающего регулярные платежи по фиксированной ставке.
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Пакеты услуг Fujitsu SolutionPack и Fujitsu SolutionContract можно адаптировать к потребностям заказчиков, которые могут выбрать такие параметры, как время обслуживания, выезд к заказчику, сроки восстановления, а также необходимость в оказании упреждающих услуг.

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Услуги Fujitsu по поддержке инфраструктуры

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Простая и эффективная защита ИТ-инфраструктур для поставляемых готовых решений

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Чтобы учесть тенденцию перехода отрасли на вертикально интегрируемые стеки продуктов (например, интегрированные системы Fujitsu и решения по хранению данных), Fujitsu предлагает два разных типа поддержки инфраструктуры.
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Пакет услуг Fujitsu SolutionPack

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Fujitsu SolutionPack – это пакет услуг начального уровня, обеспечивающий поддержку инфраструктуры. В основе SolutionPack лежат известные пакеты поддержки для аппаратных и программных продуктов, интегрированных в инфраструктуру решения. Заказ этих пакетов поддержки является обязательным предварительным условием для получения полной поддержки инфраструктуры.\r\n
\r\nПакет услуг SolutionPack необходимо приобрести вместе с инфраструктурным решением Fujitsu (или сразу после его приобретения). Услуги, включенные в этот пакет, обеспечивают поддержку готовой конфигурации в течение фиксированного периода обслуживания (36 или 60 месяцев) и по фиксированной цене (авансовый платеж). Возможно продление контракта на обслуживание.
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Пакет услуг Fujitsu SolutionContract

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Fujitsu SolutionContract – это идеальное дополнение для всех инфраструктурных решений Fujitsu, обеспечивающее гибкость в отношении сроков и инфраструктуры по контракту, выбор которых может быть изменен во время срока действия контракта.
Минимальный срок действия контракта составляет 3 года и начинается с установленной в контракте даты. Контракт автоматически продлевается на один год, если он не был расторгнут в течение установленного периода.
Оплата пакета услуг SolutionContract производится на основании графика, предусматривающего регулярные платежи по фиксированной ставке.
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Пакеты услуг Fujitsu SolutionPack и Fujitsu SolutionContract можно адаптировать к потребностям заказчиков, которые могут выбрать такие параметры, как время обслуживания, выезд к заказчику, сроки восстановления, а также необходимость в оказании упреждающих услуг.

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\r\n\r\n Техническое описание пакета услуг SolutionPack для\r\n\t\t\t\t\t\r\n\t\t\t\t\t
\r\n\t\t\t\t\tТехническое описание пакета услуг SolutionContract для следующих решений:\r\n\t\t\t\t\t\r\n
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\r\n\r\n Пакеты услуг Fujitsu SolutionPack и SolutionContract доступны для:\r\n\t\t\t\t\t\r\n\t\t\t\t\t
\r\n\t\t\t\t\tПакет услуг Fujitsu SolutionContract доступен для следующих решений:\r\n\t\t\t\t\t\r\n
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\r\n\r\n Нажмите здесь для регистрации SolutionPack\"Open\r\n \r\n
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\r\n\r\n\r\n \r\n","IsDynamic":false,"OrderOnPage":0}],"StructureGroup":{"PublicationId":"tcm:0-91-1","Id":"tcm:91-8486-4","Title":"060 Fujitsu Infrastructure Support"},"Categories":[],"Version":4,"Publication":{"Id":"tcm:0-91-1","Title":"900 Kazakhstan website"},"OwningPublication":{"Id":"tcm:0-13-1","Title":"600 EMEA&I Master Website (EN-US)"},"Id":"tcm:91-31629-64","Title":"Infrastructure Support"}