FAQ

Technical FAQ

FAQ No.	Model	Question
GSM-17003	FP-2000 series	How can I Chang print width (80mm and 58mm)?
GSM-17010	FP-2000 series	Is it available test print by the printer (without PC)?
GSM-17015	FP-2000 series	How do I change to high-pitch sound of beep?
GSM-17016	FP-2000 series	Other printer’s printing result of high density is faint.How about FP-2000 series?
GSM-17017	FP-2000 series	Is the printed character by FP-2000 series smaller than 180 dpi printing printer?
GSM-17022	FP-2000 series	How do I print a logo from Windows driver?
GSM-17024	FP-2000 series	How do I print a logo from POS application?
GSM-17026	FP-2000 series	How do I change the print density?
GSM-17031	FP-2000 series	How do I make the bigger font? (Extension Font)
GSM-17032	FP-2000 series	How do I print with the correct USB port choosing?
GSM-17037-1	FP-2000 series	How do I reduce paper?
GSM-17037-2	FP-2000 series	How do I reduce paper?
GSM-17038	FP-2000 series	Can I print bigger character size like a 180 DPI printer?
GSM-17039	FP-2000 series	How do I retry to print when printing is stopped in the middle of printing?
GSM-17043	FP-2000 series	How do I register logo by Utility and set the logo in 16 gray scale by Windows driver?
GSM-17044	FP-2000 series	Windows driver is stared to install when connecting USB I/F. How do I avoid this?
GSM-17045	FP-2000 series	How do I change the “partial cut” to “full cut” without changing application.
GSM-17046	FP-2000 series	How do I initialize the LAN setting
GSM-17047	FP-2000 series	LAN setting was completed, but the setting is not saved after printer power’s restart. What should I do?
GSM-17048	FP-2000 series	How do I know LAN setting?
GSM-17049	FP-2000 series	Can I change languages?
GSM-17053	FP-2000 series	LAN setup and Ping of from server is succeeded, but cannot print. what should I do?
GSM-17055	FP-2000 series	I don’t know how to setup IP address. How do I setup it?
GSM-18059	FP-32L	How do I set the paper layout?
GSM-18060	FP-32L	How do I set the paper layout easily?
GSM-18063	DL3X50+	How do I custom the paper size?

Software FAQ

FAQ No.	Model	Question
GSM-17006	FP-2000 series	How can I check the version of Driver and Firmware?
GSM-17013	FP-2000 series	Are there any drivers except Windows driver?
GSM-17014	FP-2000 series	Is SUSE Linux Enterprise Server version12 available?
GSM-17035	FP-2000 series	How do I confirm the compatibility of current application? (76 KB)
GSM-17036	FP-2000 series	How do I know incorrect data when the printing program is made because printing is not sucseeded?
GSM-17050	FP-510II	How can I print the logo which was registered in the utility by the ESC/POS command?
GSM-17056	FP-2000 series	How do I know printer’s setting?
GSM-17057	FP-2000 series	How do I print over 2039.9mm length?
GSM-18061	DL3100	How do I get the printer data?

Other FAQ

FAQ No.	Model	Question	Reference
GSM-17005	FP-2000 series	How can I get technical documents?
GSM-17007	All Products	How do I proceed if I want to change/add functions?
GSM-17008	FP-2000 series	Can I get cables for powered USB I/F?
GSM-17011	FP-2000 series	Can I get demo pattern for printing?	Demo example (zip file)(28kb)
GSM-17028	FP-2000 series	How do I initialize the printer?