Fujitsu helps you prevent network downtime through our Network Support Services, which provide among others, diagnosis and resolution of all network associated issues and incidents. We also help you monitor and record network utilization in order to identify trends, anticipate potential issues, and to make recommendations on how to further improve network resilience, performance, capacity, and cost reduction.
Fujitsu provides a whole range of consolidation solutions which cover effective management of servers, storage, network and applications. We can help you reduce the cost of maintaining your IT systems, simplifying network infrastructure, refreshing storage and back up technology, and providing highly advanced DR solution.
Fujitsu, through its global presence, has significant experiences in Internet Data Centre services. We operate a number of data centers in Japan, throughout Asia Pacific and other parts of the world. Fujitsu Hong Kong offers a blend of services including provision of complete data centre managed facilities (floor and rack space, security, controlled power and controlled environment), colocation services, telecommunication services, fully managed monitoring and operational services, hosting, and managed application services. We also offer professional and support services including consultation, network design, project management, relocation and migration services, hardware supply and maintenance services.
Fujitsu Helpdesk Service provides end-to-end call management to handle system problem and incident resolution in a geographic and platform-independent Service Centre. We also provide a single interface across all service activities as part of the agreement we signed with you. All services are available in local languages appropriate to the business requirement, allowing you to obtain localized service management with a global management view for all platforms, networks and applications.
Fujitsu provides Migration Services that assist you to easily migrate from one version of, for example a database, to another version; upgrade of application and system software; migrate system to a more powerful and high performance system.
Fujitsu Outsourcing Services provide end-to-end control, monitoring and collection of statistics for all components of the Services. This includes the accumulation of data warehouse information required in generating management reports for performance reviews, contract administration and account management, which allows us to devise meaningful and measurable end-to-end service levels directly relevant to your business objectives.
As a Global Partner of Microsoft, Fujitsu offers support for Microsoft Systems Management Server (SMS) and Microsoft Operations Manager (MOM) for enterprise system management. SMS provides functions on Application Deployment, Asset Management and Security Patch Management. MOM provides the knowledge to avoid the avoidable and reduces the complexity associated with managing today's IT infrastructure environment and lowering the cost of operations.
Key to having a reliable IT infrastructure is the ability to integrate disparate systems into one environment that can support your various business operations. Implementing an enterprise solution involves multiple parties, including the different vendors and departmental representatives. A critical component of this initiative is partnering with a reliable and experience system integrator. Fujitsu provides one of the most reliable systems integration services in the industry today, that involve various stages of the project from conceptualization and planning stage to implementation stage.