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  5. At retail specialist Wilko, a five-year managed network and service desk agreement ensures availability, reduces the risk of operational downtime and accelerates the PoS digital transformation

At retail specialist Wilko, a five-year managed network and service desk agreement ensures availability, reduces the risk of operational downtime and accelerates the PoS digital transformation

"A five-year agreement was fundamental to deliver this critical capability. We’re both more invested in success, from design to implementation."

Andy Knowles, IT Director, Wilko

A modern platform to accelerate digital retail

Customer

Wilko is a UK high street retailer, founded in 1930. The business sells homewares and household goods, and has over 400 stores across the UK. Revenues in 2019 were £1.6 billion. The business remains in the control of the family of the founders.

Challenge

Upgrade network infrastructure and establish a secure, resilient platform on which to drive digital transformation for customers.

Solution

Five-year network managed service, including switches, firewalls and Wi-Fi access points for corporate and public Wi-Fi.

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CS_2020Dec_Wilko (473 KB)

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