ScanSnap Compatibility Status With Windows® 8


Note:
Windows® 8 includes both 32-bit and 64-bit versions of the following OS editions:
  • Windows® 8
  • Windows® 8 Pro
  • Windows® 8 Enterprise
Supported ScanSnap
ScanSnap S1500, S1300, S1100, S510, S300
Supported Software
The latest software provided with ScanSnap supports Windows® 8; however, some software precautions are provided and detailed below.
S1500/S1300/S1100 applications
Software Precaution
Setup DVD-ROM installer (*1) The installation of .NET Framework 3.5 fails during the ScanSnap Software installation from the Setup DVD-ROM installer when Internet access is NOT present.

Workaround :
Install ScanSnap software from the Setup DVD-ROM installer with Internet access. During the installation, select to enable .NET Framework 3.5.
Manuals do not open even when the Manual buttons for each manual are selected in the Manuals menu of the Setup DVD-ROM installer.

Workaround :
Download from the ScanSnap Manual Download pageDownload. Or, open the folder in which the target manual is stored in the Setup DVD using the explorer. Then, double-click the target PDF file to open it.
ScanSnap Manager There is no precaution required.
(Windows® 8 is supported from V5.0L20)
ScanSnap Organizer There is no precaution required.
(Windows® 8 is supported from V4.1L11)
CardMinder There is no precaution required.
Scan to Microsoft SharePoint The installation of .NET Framework 3.5 fails during the Scan to Microsoft SharePoint installation when Internet access is NOT present.

Workaround :
Install Scan to Microsoft SharePoint with Internet access. During the installation, select to enable .NET Framework 3.5.
ABBYY FineReader for ScanSnap™ There is no precaution required.
Rack2-Filer V5.0 Refer to ”What is the Windows® 8 support status for Rack2-Filer? ".
(*1) The Setup DVD-ROM installer is the one that can be started from the [ScanSnap Setup] dialog box that appears when the Setup DVD-ROM is inserted into the PC.

S510 applications
Software Compatibility status Required for support
ScanSnap Manager Supported Apply the latest Setup ProgramDownload (*2)
ScanSnap Organizer Supported Apply the latest Setup ProgramDownload (*3)
CardMinder Supported Apply the latest Setup ProgramDownload (*3)
ABBYY FineReader for ScanSnap™ Supported Supported by the bundled software
Rack2-Filer V4.0 Supported Refer to ”What is the Windows® 8 support status for Rack2-Filer? ".

Inquire to Adobe Systems Incorporated for the details about the compatibility status of Adobe® Acrobat®. Adobe® Acrobat® X Standard and Adobe® Acrobat® 9 Standard users can purchase an Adobe® Acrobat® XI upgrade version.
(*2) If you are running 64-bit Windows® 8.1, and you cannot install the programs stored in the ScanSnap installation CD, please download the setup program.Download
(*3) If you are running 64-bit Windows® 8.1, and you cannot install the programs stored in the ScanSnap installation CD, please send us the request formDownload so that you can download the programs. You will be able to install the downloadable versions of the programs.

S300 applications
Software Support Version Precaution
ScanSnap Manager Supported Apply the latest Setup ProgramDownload
ScanSnap Organizer Supported Apply the latest Setup ProgramDownload
CardMinder Supported Apply the latest Setup ProgramDownload
Rack2-Filer Lite Supported Refer to ”What is the Windows® 8 support status for Rack2-Filer? ".
Unsupported ScanSnap
ScanSnap S500, fi-5110EOX2, fi-5110EOX
Top of Page