ScanSnap Compatibility Status With Windows® 7


Note:
Windows® 7 includes both 32-bit and 64-bit versions of the following OS editions:
  • Windows® 7 Starter
  • Windows® 7 Home Premium
  • Windows® 7 Professional
  • Windows® 7 Enterprise
  • Windows® 7 Ultimate
Supported ScanSnap
ScanSnap S1500, S1500M, S510, S500, S300, fi-5110EOX2, fi-5110EOX
Supported Software
The measures listed under “Required for support” resolve the issues described in the Reference section.
S1500 applications (Reference)
Software Compatibility status Required for support
ScanSnap Manager Supported Apply the latest Update PackDownload
ScanSnap Organizer Supported Apply the latest Update PackDownload
CardMinder Supported Apply the latest Update PackDownload
Scan to Microsoft SharePoint Supported Apply the latest Update PackDownload
ABBYY FineReader for ScanSnap™ Supported Apply the latest Update PackDownload
Rack2-Filer V5.0 Supported Apply the latest Update PackDownload
S1500M applications (Reference)
Software Compatibility status Required for support
ScanSnap Manager Supported Apply the latest Update PackDownload
S510 applications (Reference)
Software Compatibility status Required for support
ScanSnap Manager Supported Apply the latest Setup ProgramDownload (*1)
ScanSnap Organizer Supported Apply the latest Setup ProgramDownload (*1)
CardMinder Supported Apply the latest Setup ProgramDownload (*1)
Scan to Microsoft SharePoint Supported Apply the latest Setup ProgramDownload
ABBYY FineReader for ScanSnap™ Supported Supported by the bundled software
Rack2-Filer V4.0 Supported Apply the latest Update PackDownload. Follow the operational notes on usage.
(*1) If you cannot install the ScanSnap software in the bundled CD to 64-bit Windows® 7, please fill out and send us the Download Request Form for ScanSnap Setup Programs. You will receive a link to a download site by e-mail. The ScanSnap setup software from that site can be installed to 64-bit Windows® 7. After installing the software, apply the software update.

S500 applications (Reference)
Software Compatibility status Required for support
ScanSnap Manager Supported Apply the latest Setup ProgramDownload
ScanSnap Organizer Supported Apply the latest Setup ProgramDownload
CardMinder Supported Apply the latest Setup ProgramDownload
ABBYY FineReader for ScanSnap™ Supported Supported by the bundled software
S300 applications (Reference)
Software Compatibility status Required for support
ScanSnap Manager Supported Apply the latest Setup ProgramDownload
ScanSnap Organizer Supported Apply the latest Setup ProgramDownload
CardMinder Supported Apply the latest Setup ProgramDownload
Rack2-Filer V5.0 Supported Apply the latest Update PackDownload
Rack2-Filer Lite V4.0 Supported Apply the latest Update PackDownload. Follow the operational notes on usage.
fi-5110EOX2 applications
Software Compatibility status Required for support
ScanSnap Manager Supported Apply the latest Setup ProgramDownload
ScanSnap Organizer Supported Apply the latest Setup ProgramDownload
CardMinder Supported Apply the latest Setup ProgramDownload
fi-5110EOX applications
Software Compatibility status Required for support
ScanSnap Manager Supported Apply the latest Setup ProgramDownload
CardMinder Supported Apply the latest Setup ProgramDownload
Reference
Software Known issue
Software setup The application error message "Windows Explorer has stopped working" appears in Explorer during installation.
(Even when this error message appears, the software installs and runs properly. Check to make sure that the application starts up correctly.)
ScanSnap Manager The ScanSnap tray icon remains crossed out (unavailable) even when the ScanSnap cover is opened to turn on the scanner.
The scanner may not be recognized by the PC when the user logs in after the Windows® 7 login window was left displaying for a few minutes.
The scanner may not be recognized by the PC and the ScanSnap tray icon remains crossed out (unavailable) when the user logs in as a Guest user.
ScanSnap Organizer Acrobat does not start up even when the Acrobat search function is executed.
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