Windows® 7 includes both 32-bit and 64-bit versions of the following OS editions:
The measures listed under “Required for support” resolve the issues described in the Reference section.
|Software||Compatibility status||Required for support|
|ScanSnap Manager||Supported||Apply the latest Setup Program |
|ScanSnap Organizer||Supported||Apply the latest Setup Program |
|CardMinder||Supported||Apply the latest Update Program |
|Scan to Microsoft SharePoint||Supported||Apply the latest Update program|
|ABBYY FineReader for ScanSnap™||Supported||Supported by the bundled software|
|Rack2-Filer V4.0||Supported||Apply the latest Service Pack Follow the operational notes on usage.|
If you cannot install the ScanSnap software in the bundled CD to 64-bit Windows® 7, please fill out and send us the Download Request Form for ScanSnap Setup Programs. You will receive a link to a download site by e-mail. The ScanSnap setup software from that site can be installed to 64-bit Windows® 7. After installing the software, apply the software update.
|ScanSnap Manager||ScanSnap tray icon remains crossed out (unavailable) even when the ScanSnap cover is opened to be turned on.|
|The scanner may not be recognized by the PC when the user logs in after the Windows® 7 login window was left displaying for a few minutes.|
|The scanner may not be recognized by the PC and the ScanSnap tray icon remains crossed out (unavailable) when the user logs in as a Guest user.|
|ScanSnap Organizer||Acrobat does not start up even when the Acrobat search function is executed.|
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