ScanSnap Compatibility Status With Windows Vista®


Note:
Windows Vista® includes both 32-bit and 64-bit (*) versions of the following OS editions:
  • Windows Vista® Home Basic
  • Windows Vista® Home Premium
  • Windows Vista® Business
  • Windows Vista® Enterprise
  • Windows Vista® Ultimate
  (*) ScanSnap S500/fi-5110EOX2/fi-5110EOX does not support 64-bit Windows Vista®.
Supported ScanSnap
ScanSnap S510, S500, fi-5110EOX2, fi-5110EOX
Supported Software
The measures listed under “Required for support” resolve the issues described in the Reference section.
S510 applications (Reference)
Software Compatibility status Required for support
ScanSnap Manager Supported Apply the latest Setup ProgramDownload (*1)
ScanSnap Organizer Supported Apply the latest Setup ProgramDownload (*1)
CardMinder Supported Apply the latest Setup ProgramDownload (*1)
Scan to Microsoft SharePoint Supported Apply the latest Setup ProgramDownload
ABBYY FineReader for ScanSnap™ Supported Supported by the bundled software
(*1) If you cannot install the ScanSnap software in the bundled CD to 64-bit Windows Vista®, please fill out and send us the Download Request Form for ScanSnap Setup ProgramsDownload. You will receive a link to a download site by e-mail. The ScanSnap setup software from that site can be installed to 64-bit Windows Vista®. After installing the software, apply the software update.
Reference
Software Known issue
ScanSnap Manager The ScanSnap tray icon remains crossed out (unavailable) even when the ScanSnap cover is opened to turn on the scanner.
The scanner may not be recognized by the PC when the user logs in after the Windows Vista® login window was left displaying for a few minutes.
The scanner may not be recognized by the PC and the ScanSnap tray icon remains crossed out (unavailable) when the user logs in as a Guest user.

S500 applications
Software Compatibility status Required for support
ScanSnap Manager Supported Apply the latest Setup ProgramDownload
ScanSnap Organizer Supported Apply the latest Setup ProgramDownload
CardMinder Supported Apply the latest Setup ProgramDownload
ABBYY FineReader for ScanSnap™ Supported Supported by the bundled software
fi-5110EOX2 applications
Software Compatibility status Required for support
ScanSnap Manager Supported Apply the latest Setup ProgramDownload
ScanSnap Organizer Supported Apply the latest Setup ProgramDownload
CardMinder Supported Apply the latest Setup ProgramDownload
fi-5110EOX applications
Software Compatibility status Required for support
ScanSnap Manager Supported Apply the latest Setup ProgramDownload
CardMinder Supported Apply the latest Setup ProgramDownload
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